Patient Access Lead - Registration & Intake

FreshDirect LLC; Baton Rouge (LA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Comprehensive benefits

Professional development

Generous PTO

Flexible positions

Fit! program

Job summary

Baton Rouge General is seeking a Patient Access Coordinator to join our team. You will provide front-line customer service during the patient intake process and support the revenue cycle with accurate data entry and compassionate care.

The role requires a high school diploma or GED, two years of healthcare insurance/registration experience, and strong communication skills. CHAA is a plus, and you may advance with professional development and benefits.

Qualifications

• Two years’ experience in Insurance or Patient Registration in a healthcare environment (associate or BA may substitute).
• Excellent customer service and communication skills.
• High School Diploma or GED is required; higher education preferred.
• CHAA certification preferred within 6 months of hire.
• Ability to enter data using multiple computer applications.

Responsibilities

• Provide excellent customer service during patient access/intake in the revenue cycle.
• Execute patient access processes (pre-registration, registration, collections).
• Conduct confidential interviews for patient registration and discharge collections.
• Activate accounts and disseminate charts appropriately.
• Lead patient access/intake process when supervisor not on duty.
• Assist in audits, denial reports, and staff education.

Skills

Customer service

Teamwork

Privacy and dignity

Insurance/Registration exp

Data entry

Telephone skills

Medical terminology

Education

High School Diploma or GED

Associate or BA degree preferred

Job description

Baton Rouge General is seeking a Patient Access Coordinator to join our team. You will provide front-line customer service during the patient intake process and support the revenue cycle with accurate data entry and compassionate care.

The role requires a high school diploma or GED, two years of healthcare insurance/registration experience, and strong communication skills. CHAA is a plus, and you may advance with professional development and benefits.