Director, Business Development Ops – Support

Jobtailor; Colorado; On-site; USD 120,000 - 180,000; Full time

Job summary

Jobtailor is seeking a senior leader to optimize Business Development operations in the United States. You will own CRM and planning systems, build dashboards, and drive governance with cross-functional teams to support rising deal volumes.

Responsibilities include designing scalable processes, reporting to executives and the board, and building a high‑visibility operating rhythm as the company scales. Collaboration across legal, technical, and commercial teams is essential.

Qualifications

• Bachelor's degree required; MBA or advanced degree a plus.
• 10+ years in business development operations, program/project management, deal management, or related role.
• Experience in data centers, infrastructure, commercial real estate, or capital-intensive development preferred.
• Experience with CRM systems (Salesforce, Smartsheet) and building reporting/dashboard tools.
• Excellent written and verbal communication, with senior leadership or board materials preparation.
• Ability to work cross-functionally across legal, technical, and commercial teams in a fast-paced environment.
• Experience building and improving systems and processes through project/program/operations roles.
• Experience with CRM platforms and customer/account reporting structures.
• Experience producing senior leadership or board-level reporting, including approval materials.
• Strong judgment on sequencing and prioritization in a fast-scaling environment.
• Genuine interest in building and evolving a function as it grows.
• Ability to work in the United States; visa sponsorship addressed in the application form.

Responsibilities

• Build and evolve the execution infrastructure supporting increased BD deal volume.
• Design, improve, and stand up systems, reporting, and operating rhythms for deal and customer visibility.
• Manage workback schedules and timeline discipline on live deals.
• Own CRM and customer-planning systems tracking customer status, progress, next steps, and account strategy.
• Develop trackers, dashboards, and repeatable processes to improve deal-status visibility.
• Coordinate with Legal, Energy, Sites, and Capital Markets on pricing, technical feasibility, yield, and inputs.
• Prepare clear, accurate leadership and board reporting, including approval-request materials.
• Improve BD operating rhythm and structure as the business scales.
• Collaborate across BD pillars and broader stakeholders.
• Potentially grow and lead a small BD-OS team over time.

Skills

Business Development Operations

Deal Management

Program Management

Technical Sales

Data Analysis

Education

Bachelor's Degree

MBA or Relevant Advanced Degree

Tools

Salesforce

Smartsheet

Job description

Responsibilities

• Build and evolve the execution infrastructure supporting increased Business Development deal volume.
• Design, improve, and stand up systems, reporting, and operating rhythms for deal and customer visibility.
• Manage workback schedules and timeline discipline on live deals.
• Own CRM and customer-planning systems tracking customer status, progress, next steps, and account strategy.
• Develop trackers, dashboards, and repeatable processes to improve deal-status visibility.
• Coordinate with Legal, Energy, Sites, and Capital Markets on pricing, technical feasibility, yield, and other deal-critical inputs.
• Prepare clear, accurate leadership and board reporting, including approval-request materials.
• Improve BD operating rhythm and structure as the business scales.
• Collaborate across Business Development pillars and broader organizational stakeholders.
• Potentially grow and lead a small BD-OS team over time.

Requirements

• Bachelor's degree required; MBA or relevant advanced degree a plus.
• 10+ years of experience in business development operations, program/project management, deal management, business development, technical sales, or a related commercial operations role.
• Prior experience in data centers, infrastructure, commercial real estate, or another capital‑intensive development industry preferred.
• Demonstrated experience with CRM systems (e.g., Salesforce, Smartsheet) and building reporting/dashboard tools.
• Excellent written and verbal communication skills, with experience preparing materials for senior leadership or board‑level audiences.
• Ability to work cross‑functionally across legal, technical, and commercial teams in a fast‑paced, high‑growth environment.
• Experience building and improving systems and processes through project management, program management, or operations roles.
• Experience with CRM platforms and customer/account reporting structures.
• Experience producing or contributing to senior leadership or board‑level reporting, ideally including approval‑request materials.
• Strong judgment on sequencing and prioritization in a fast‑scaling environment.
• Genuine interest in building and evolving a function as it grows.
• Ability to work in the United States; visa sponsorship requirement is addressed in the application form.

Core Competencies

Demonstrates expertise in Business Development Operations, including managing CRM systems, developing reporting tools, and improving operational processes. Proven ability to collaborate cross‑functionally and prepare materials for senior leadership in a fast‑paced environment.

Highest-signal resume keywords

• Business Development Operations
• CRM Systems Management
• Project Management
• Reporting and Dashboard Development
• Cross-Functional Collaboration

Hard Skills

• Business Development
• Deal Management
• Program Management
• Technical Sales
• Data Analysis

Soft Skills

• Excellent Communication
• Strong Judgment
• Collaboration

Certifications & Qualifications

• Bachelor's Degree
• MBA or Relevant Advanced Degree

Industry Keywords

• Data Centers
• Infrastructure
• Commercial Real Estate
• Capital‑Intensive Development

Tools & Technologies

• Salesforce
• Smartsheet