Director, Bus Service Planning & Operations

Metropolitan Transportation Authority (MTA); New York (NY); Hybrid; USD 126,000 - 158,000; Full time

Job summary

The Metropolitan Transportation Authority (MTA) invites applications for a Director, Support Planning, Bus Service Planning located at 2 Broadway, NYC. This role oversees the Bus Service Planning unit responsible for developing, evaluating, and advancing bus route changes, stops, and service patterns to meet cost, safety, and community needs.

You will supervise two managers and six planners, lead data collection and public outreach, and collaborate with NYCDOT and other agencies.

Qualifications

• Bachelor’s degree in a relevant field.
• MPA or Urban/Regional Planning preferred.
• Minimum 10 years transportation industry management experience.
• Minimum 7 years managerial/supervisory experience.
• Excellent planning, organizational, analytical, and communications skills.
• Strong collaboration with internal and external stakeholders.

Responsibilities

• Supervise borough-wide bus service changes planning, analysis, and monitoring.
• Manage unit staff including two managers and six planners.
• Extensive outreach to internal and external stakeholders.
• Evaluate and recommend bus stop revisions to NYCDOT.
• Oversee long-term bus service diversions during construction.
• Perform other duties as assigned.
• Complies with all policies and standards.

Skills

Excellent planning

Strong communication

Analytical skills

Problem-solving

Education

Bachelor’s degree in a relevant field

MPA or Urban/Regional Planning preferred

Job description

The Metropolitan Transportation Authority (MTA) invites applications for a Director, Support Planning, Bus Service Planning located at 2 Broadway, NYC. This role oversees the Bus Service Planning unit responsible for developing, evaluating, and advancing bus route changes, stops, and service patterns to meet cost, safety, and community needs.

You will supervise two managers and six planners, lead data collection and public outreach, and collaborate with NYCDOT and other agencies.