Director, Brand & Creative Services

Virtasant; Santa Clara (CA); Remote; USD 80,000 - 150,000; Full time

Job summary

Join a forward-thinking consultancy that prioritizes outcomes over optics. As a delivery-first leader, you'll engage with top-tier clients, ensuring successful project delivery while fostering strong relationships. This role emphasizes strategic account growth and operational excellence, allowing you to lead high-impact projects in a remote-first environment. Collaborate with a global team and shape the future of cloud consulting, driving real results for leading enterprises. If you're passionate about delivering value and transforming client experiences, this opportunity is designed for you.

Benefits

High autonomy

Remote work flexibility

Impactful projects

Collaboration with global talent

Qualifications

• Experience managing client relationships with C-level stakeholders.
• Proven ability to grow accounts through effective delivery.

Responsibilities

• Act as primary contact for clients, ensuring delivery aligns with promises.
• Develop account strategies and manage operational aspects.

Skills

Client Relationship Management

Delivery Oversight

Account Strategy & Growth

Operational Management

Cloud Consulting (AWS, Azure, GCP)

FinOps or Cloud Cost Optimization

Job description

About Virtasant
Virtasant is a global technology services company with a network of over 4,000 professionals in 130+ countries. We specialize in cloud architecture, engineering, and transformation — helping enterprises deliver, scale, and build internal capability while reducing third-party dependency.

We’re looking for a delivery-first leader to join our Client Services team — someone who owns outcomes, builds trust with clients through great work, and drives long-term growth by delivering real results.

You’ll be the face of Virtasant to our clients, responsible for ensuring we deliver what we promised, navigating delivery challenges, and growing the account by doing great work.

Key Responsibilities:

1. Client Relationship Management: Act as the primary point of contact for clients, building strong, trusted relationships with VP- and C-level stakeholders.
2. Delivery Oversight: Step in where needed to unblock delivery, manage risk, and keep projects on track and outcomes aligned.
3. Account Strategy & Growth: Develop and execute account strategies and growth plans aligned with client goals and Virtasant’s broader objectives.
4. Account Growth: Grow accounts through delivery — identifying opportunities, developing relationships, and earning follow-on work by delivering value.
5. Team Enablement: Coach and enable delivery/account teams, ensuring alignment, growth, and long-term success.
6. Operational Management: Manage account operations including SOWs, forecasting, procurement, invoicing, and staffing.
7. Proven Track Record: Can point to accounts they've grown through delivery, not sales.
8. Credibility & Alignment: Is credible with both executives and engineers, and knows how to keep both sides aligned.
9. Experience: Managing account financials, delivery teams, and internal operations.

Preferred Qualifications:

• Experience in cloud consulting (AWS, Azure, GCP)
• Background in enterprise transformation or digital delivery
• Exposure to FinOps or cloud cost optimization

We’re building a new kind of consultancy — lean, global, and focused on outcomes over optics.

What We Offer:

• Real impact: Work on high-stakes, high-visibility projects with leading enterprises.
• Remote by design: Collaborate with top-tier talent in 130+ countries.
• High autonomy: Lead your accounts, shape your engagements, and grow your portfolio.