Director, Bank Tech Projects & Operations

Capital One Group

New York (NY)

Hybrid

USD 225,000 - 257,000

Full time

14 days+

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Job summary

Capital One, a Fortune 500 financial services company, seeks a seasoned Director of Project Management for Bank Tech Operations. You will oversee enterprise tech backlog intake and provide executive-level reporting while translating strategic visions into actionable plans.

Lead cross-functional collaboration with Product and Tech leadership to connect technology priorities to business outcomes, driving resilient operations and scalable processes across multiple locations.

Qualifications

Bachelor’s Degree required.
7+ years of people management experience.
9+ years of process, project, or program management experience.
MBA preferred; 10+ years of process, project, or program management experience is a plus.
3+ years of operations experience; 8+ years of people management experience; 2+ years of learning & development experience; PMP/Lean/Agile/Six Sigma certification preferred.

Responsibilities

Oversee enterprise tech backlog intake and distribution processes for Bank Tech engineering organization.
Own overall program oversight for Tech Transformation and Enterprise Tech backlog including executive reporting, escalations and operating rhythms.
Build and maintain scalable processes that streamline technical operational routines without adding friction.
Align technical routines with strategy to ensure meetings and processes drive core goals.
Provide strategic support for operational shifts and resilience during transitions.
Advise senior tech leaders; frame high-stakes proposals and translate vision into actionable plans.
Collaborate with Product partners to align technology solutions with business outcomes.