Director - Application Support and Site Reliability Engineering - Mobility Global

OpenTalent; Southfield (MI); On-site; USD 180,000 - 240,000; Full time

Job summary

OpenTalent in Michigan seeks a Director of Application Support and Site Reliability Engineering to lead a global team of 12 engineers responsible for the health of 50 business-critical applications and the middleware that connects them, targeting uptime of 99.9 to 99.95%.

You will drive modernization of a large support organization, automate manual work, improve observability, and consolidate incident response, on-call readiness, and capacity planning across a distributed environment.

Job description

Why This Role Matters Our business runs on the systems this team keeps stable. As Director Application Support and Site Reliability Engineering, you will lead a global team of 12 engineers responsible for the health of 50 business-critical applications and the middleware that connects them, holding uptime targets of 99.9-99.95%.

Beyond keeping systems running, you will lead the modernization of how a large support organization operates: automating manual work, improving observability, consolida…