Director, Ambulatory Operations - Cardiac & Neuroscience

Cooper University Health Care; Camden (NJ); On-site; USD 125,000 - 180,000; Full time

Job summary

COOPER PEDIATRICS in Camden seeks a Director of Ambulatory Operations to oversee ten medical practice locations in Camden, Cumberland, Gloucester, and Salem Counties. The role reports to the AVP of Ambulatory Operations and focuses on delivering high-quality clinical services and patient experience.

The ideal candidate has at least 3 years in healthcare leadership, strong supervisory skills, and experience with EHRs, regulatory compliance, and facility operations.

Qualifications

• Minimum 3 years in healthcare leadership or above.
• Experience supervising ambulatory operations across multiple sites.
• Knowledge of HIPAA regulations and patient privacy requirements.
• Strong focus on patient experience and service delivery.
• Experience with software implementations and facility operations.

Responsibilities

• Oversee daily operations of ten medical practice locations in Camden, Cumberland, Gloucester, and Salem Counties.
• Supervise seven Ambulatory Operations Managers.
• Ensure delivery of high-quality clinical services and patient experience.
• Manage materials, software implementations, regulatory compliance, equipment maintenance and environment of care.
• Be available after hours for emergent issues related to facilities or operations.
• Support strategic direction and growth initiatives for ambulatory operations.

Skills

Leadership

Strategic planning

Communication

Customer service

Change management

Regulatory compliance

EHR proficiency

Operational management

Education

Bachelor's degree

Master's degree preferred

Tools

EHR systems

Job description

COOPER PEDIATRICS in Camden seeks a Director of Ambulatory Operations to oversee ten medical practice locations in Camden, Cumberland, Gloucester, and Salem Counties. The role reports to the AVP of Ambulatory Operations and focuses on delivering high-quality clinical services and patient experience.

The ideal candidate has at least 3 years in healthcare leadership, strong supervisory skills, and experience with EHRs, regulatory compliance, and facility operations.