Director, AI Transformation for Fortune 500
Cvent, Inc.
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Job summary
Cvent is seeking a Director, AI Transformation within Cvent Consulting to lead customer-facing AI transformation work for Fortune 500 clients, shaping how the platform delivers outcomes. You will partner with Sales, Product, Technology, and Marketing to define repeatable services and co-sell opportunities.
This consulting-led role requires building executive relationships, translating client needs into product requirements, and driving high-quality engagements from discovery through adoption.
Qualifications
- Bachelor’s degree in Computer Science, MIS, Business, or related field; MBA or similar advanced degree preferred
- 8+ years of related experience, including leadership of complex projects or enterprise programs
- Hands-on experience with AI solutions (generative AI, agentic workflows, API integrations)
- Experience with Fortune 500 or large enterprise customers on AI initiatives
- Track record turning customer outcomes into solutions and product requirements
- Experience in consulting, professional services, or SaaS; coaching talent and building teams
- Strong project/program management skills; ability to manage scope, milestones, and budgets
- Financial/analytical capability; experience assessing profitability and operating performance
- Strong executive communication and ability to influence stakeholders
- Willingness to travel up to 15%; able to spend time on-site with clients
Responsibilities
- Lead customer-facing AI transformation engagements with Fortune 500 customers; understand goals and design how Cvent helps achieve outcomes
- Roll out headless versions of Cvent on client proprietary tech; define success measures and capture lessons for future opportunities
- Define joint go-to-market, packaging, and co-selling strategies with Sales, Product, and Marketing
- Translate customer outcomes into input for product/technology roadmap; align platform to client usage of AI
- Build executive relationships with client/partner leadership; represent Cvent in meetings and industry events
- Develop AI transformation partnerships with major clients and technology ecosystem partners
- Collaborate with Sales on business development; shape opportunities and proposals
- Develop repeatable services and IP (AI readiness assessments, playbooks, reference approaches)
- Oversee engagement lifecycle: scope, staffing, milestones, governance; manage risks and budgets
- Track outcomes, adoption, pipeline, and revenue; report and adjust plans
- Coach and grow AI transformation team; foster collaboration and continuous improvement
- Stay aligned with Sales, Technology, Marketing on emerging AI trends and market needs
Skills
Education
Tools
Job description
Cvent is seeking a Director, AI Transformation within Cvent Consulting to lead customer-facing AI transformation work for Fortune 500 clients, shaping how the platform delivers outcomes. You will partner with Sales, Product, Technology, and Marketing to define repeatable services and co-sell opportunities.
This consulting-led role requires building executive relationships, translating client needs into product requirements, and driving high-quality engagements from discovery through adoption.
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