Director, AI-Driven Transformation

Cvent; Tysons (VA); Hybrid; USD 180,000 - 260,000; Full time

Job summary

Cvent in Tysons, VA is seeking a strategic transformation leader to shape the enterprise through AI-powered initiatives and implement high-impact changes across Sales, Marketing, and Customer Success. You will drive roadmaps, champion AI-enabled solutions, and partner with senior leaders to deliver measurable business outcomes.

You will assess current processes, design target operating models, manage programs, and ensure on-time, on-budget delivery in a hybrid setup.

Responsibilities

• Shape strategic priorities and transformation roadmaps across business functions, including Sales, Marketing, and Customer Success
• Lead large-scale transformation programs spanning process redesign, AI-enabled solutions, operating model changes, and business systems
• Assess current-state processes, systems, controls, and pain points to identify opportunities for measurable improvement
• Partner with senior stakeholders to define target operating models, business cases, and investment priorities
• Design and implement solutions that improve efficiency, accuracy, compliance, scalability, and user experience
• Evaluate and support adoption of new technologies, including cloud platforms, enterprise systems, and AI-based solutions
• Own project scope, timelines, budgets, risks, status reporting, and executive-level communications
• Drive change management, training, and adoption plans to ensure new processes and systems stick
• Facilitate cross-functional requirements gathering, solution design, and vendor or consultant coordination

Job description

Cvent in Tysons, VA is seeking a strategic transformation leader to shape the enterprise through AI-powered initiatives and implement high-impact changes across Sales, Marketing, and Customer Success. You will drive roadmaps, champion AI-enabled solutions, and partner with senior leaders to deliver measurable business outcomes.

You will assess current processes, design target operating models, manage programs, and ensure on-time, on-budget delivery in a hybrid setup.