Director, AI-Driven Wealth Lending Product

Citigroup Inc.; New York (NY); On-site; USD 170,000 - 300,000; Full time

Job summary

Citi Wealth Lending is seeking a forward-looking product leader to define and scale the next generation of wealth-lending experiences for clients, advisors, and lending teams. You will own product strategy across structured lending, AI-enabled workflows, and credit servicing in a regulated environment.

The role requires AI literacy, cross-functional leadership, and the ability to translate complex lending processes into scalable, compliant products with measurable business value in a fast-paced

Qualifications

• 7+ years of product management, ownership, digital transformation, or closely related experience.
• Deep experience in wealth management, private bank or wealth management lending in a regulated environment.
• Strong working knowledge of lending journeys and economics, including origination, underwriting, collateral, servicing, credit policy, documentation, portfolio monitoring, and client communications.
• Demonstrated experience launching and scaling data-driven, automation, AI, or machine-learning-enabled products.
• AI literacy sufficient to partner effectively with engineers and data scientists: familiarity with LLMs, retrieval-augmented generation, predictive models, document AI, model evaluation, prompt design, privacy, and production monitoring.
• Proven ability to make product tradeoffs across client experience, revenue, operational feasibility, risk, compliance, and technology constraints.
• Excellent written communication, product storytelling, stakeholder management, and executive presentation skills.
• Experience working in agile, cross-functional product-delivery environments.
• Bachelor’s Degree required (or equivalent experience)

Responsibilities

• Lead the multi-year product vision, strategy, and roadmap for digital and AI-enabled wealth-lending capabilities.
• Own product discovery: customer interviews, advisor research, journey mapping, service-blueprint design, competitive analysis, and quantitative analysis.
• Identify client, lending advisor, underwriter, banker, operations, and risk pain points across the end-to-end lending journey.
• Build differentiated experiences for users such as lending opportunity insights, intelligent application preparation, and self-service servicing tools.

Skills

Product management

Wealth management

Lending domain

AI literacy

Decision making

Communication skills

Agile delivery

Stakeholder management

Education

Bachelor's Degree

Tools

CRM platforms

Workflow tools

Loan origination systems

Document-management systems

Job description

Citi Wealth Lending is seeking a forward-looking product leader to define and scale the next generation of wealth-lending experiences for clients, advisors, and lending teams. You will own product strategy across structured lending, AI-enabled workflows, and credit servicing in a regulated environment.

The role requires AI literacy, cross-functional leadership, and the ability to translate complex lending processes into scalable, compliant products with measurable business value in a fast-paced