Director, AI-Driven Revenue Operations

RevOps Report; New York (NY); On-site; USD 210,000 - 235,000; Full time

Benefits offered by this job

401K

Generous PTO

Equity

Job summary

Harmonic Security is seeking a Director of Revenue Operations to build the operational backbone for a fast-growing AI security platform. You’ll own forecasting, quoting, CRM, and data analytics across the US and Europe, partnering with GTM, Finance, Legal, and AI Engineering.

This high-visibility, hands-on role requires AI-native workflows, leadership of a small team, and turning GTM data into actionable insights for the CRO and CEO.

Qualifications

• B2B SaaS RevOps experience in a startup or high-growth environment.
• Built forecasting models, CRM architecture, quoting processes, and territory/quota design.
• An AI-native mindset with hands-on experimentation using AI tools.
• Strong analytical rigour to turn GTM data into actionable insights for leadership.
• Deep familiarity with enterprise sales motions and end-to-end deal desk processes.

Responsibilities

• Build and own the GTM reporting infrastructure: dashboards, pipeline visibility, conversion rates, and forecast inputs.
• Drive the forecasting cadence and flag anomalies, identifying pipeline risks and growth opportunities.
• Own lead-to-order end-to-end processes: quoting, deal desk, order forms, and automation with a Revenue Engineer.
• Identify inefficiencies across sales, solutions, post-sales and marketing; design AI-native workflows.
• Own quota setting, territory design, and resource allocation modeling for US and Europe.
• Operationalise sales playbooks and embed them into systems and processes.
• Prepare the CRO and CEO for board-level presentations with clear GTM data.
• Be a trusted advisor to the CRO with a cadence that surfaces risks and opportunities.
• Model consumption-based pricing impacts on forecasting and GTM metrics.
• Lead and grow a small team that scales with the GTM organization.

Skills

RevOps experience

Forecasting models

CRM architecture

Quoting processes

Territory design

Deal desk

AI-native workflows

Data storytelling

HubSpot CRM

Tools

HubSpot CRM

Job description

Harmonic Security is seeking a Director of Revenue Operations to build the operational backbone for a fast-growing AI security platform. You’ll own forecasting, quoting, CRM, and data analytics across the US and Europe, partnering with GTM, Finance, Legal, and AI Engineering.

This high-visibility, hands-on role requires AI-native workflows, leadership of a small team, and turning GTM data into actionable insights for the CRO and CEO.