Director, AI-Driven HR Service Delivery Tech

Intuitive; Sunnyvale (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

Intuitive seeks a Director of HR Service Delivery Technology to lead product strategy for HRSD, AI-enabled experiences, and workflow automation across the employee lifecycle. This role partners with HR, Enterprise Technology, and external vendors to deliver scalable, enterprise-grade solutions using ServiceNow HRSD and knowledge management.

You will own roadmaps, governance, adoption metrics, and continuous improvement, guiding a team of product managers, business analysts, and technologists

Responsibilities

• Own the vision, roadmap, and strategic direction for HR Service Delivery technologies, with a focus on ServiceNow HRSD and digital employee experiences.
• Partner with HR, Enterprise Technology, and business stakeholders to identify opportunities for innovation, process improvement, and service transformation.
• Translate business needs into scalable technology solutions that improve employee experiences and operational effectiveness.

Job description

Intuitive seeks a Director of HR Service Delivery Technology to lead product strategy for HRSD, AI-enabled experiences, and workflow automation across the employee lifecycle. This role partners with HR, Enterprise Technology, and external vendors to deliver scalable, enterprise-grade solutions using ServiceNow HRSD and knowledge management.

You will own roadmaps, governance, adoption metrics, and continuous improvement, guiding a team of product managers, business analysts, and technologists