Director, AI-Driven Healthcare Product

SoftWriters, Inc.; Pittsburgh (Allegheny County); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid work policy

Remote-Work Bank

Paid parking

PTO day on your birthday

Floating holidays

100% paid parental leave

401(k) with company match

Job summary

SoftWriters, Inc. seeks a Director of Product Management to lead the Core Product team, elevate product excellence, coach PMs, and scale operations. You will model AI-native mindsets, drive strategy, and partner with executives to deliver enterprise-grade workflows in healthcare technology.

The role is senior leadership, with hybrid work in Pittsburgh and responsibility for cross-team impact, governance, and delivery velocity across the organization.

Qualifications

• 5+ years of experience in product management, with at least 2 years in a leadership or people management role.
• Bachelor's degree in Computer Science, Business, or a technology-related field; advanced degree preferred
• Demonstrated success coaching and developing PMs, with a track record of raising team capability and output quality
• Enterprise software product delivery experience, including cross-functional leadership across engineering, quality, and design
• Strong product craft: discovery, customer workflow mapping, prioritization frameworks, writing, and acceptance criteria
• Hands-on AI tool usage in a professional product or organizational context
• Experience designing operational processes and managing portfolio visibility across multiple product teams
• Excellent communication and stakeholder management skills, with ability to represent the product perspective at the executive level

Responsibilities

• Coach and develop individual product managers, raising the bar for product craft across discovery, prioritization, writing, and customer workflow validation
• Actively use and champion AI tools in daily product practice — research synthesis, writing, prioritization, stakeholder communication — and teach the team to do the same
• Design and operate portfolio management, release coordination, and operational governance systems that enable high-velocity delivery
• Establish and maintain operational metrics and KPI reporting tied to business outcomes — customer adoption, workflow efficiency, time-to-value, and automation utilization
• Partner closely with the VP of Platform Operations on product strategy, roadmap prioritization, and investment decisions
• Contribute to AI governance standards and guardrails — establishing policy around how AI features are built, validated, and shipped responsibly
• Lead the team's shift from backlog management toward accountability for business results and customer workflow outcomes
• Represent the product management perspective with engineering, quality, and executive stakeholders

Skills

Leadership

Product management

AI tools

Cross-functional leadership

Stakeholder management

Education

Bachelor's degree in CS/Business/tech-related field

Advanced degree preferred

Tools

Jira

Aha

Azure DevOps

Job description

SoftWriters, Inc. seeks a Director of Product Management to lead the Core Product team, elevate product excellence, coach PMs, and scale operations. You will model AI-native mindsets, drive strategy, and partner with executives to deliver enterprise-grade workflows in healthcare technology.

The role is senior leadership, with hybrid work in Pittsburgh and responsibility for cross-team impact, governance, and delivery velocity across the organization.