Director, AI-Driven Expert Learning

Intuit, Inc.; Mountain View (CA); On-site; USD 276,000 - 373,000; Full time

Job summary

Intuit, Inc. seeks a senior leader to direct the Intuit Academy, building and delivering learning capabilities for 40,000+ global experts.

You will own curriculum, content, and learner experience, partnering with Product and Engineering to translate readiness into priorities while guiding a large, global team. The role focuses on transforming expert work through AI-assisted practices, scaling learning programs, and delivering measurable business impact across units like TurboTax, ProTax,

Qualifications

• 15+ years of experience in learning strategy, curriculum and content development with deep fluency in learning technology and ed-tech trends.
• 8-10 years of people leadership experience, including at least 3-5 years leading managers in a multi-layer org.
• Experience leading learning strategy, ed-tech, product, and workforce transformation in a virtual, global setting.
• Experience building retail learning programs and scaling AI-enabled learning initiatives.
• Demonstrated success operating in matrixed organizations with external platform dependencies.

Responsibilities

• Own the strategy and vision for Intuit Academy's learning capability— curriculum, content, programs, and learner experience — aligned to enterprise growth goals.
• Lead a team of 30+ FTEs and 50+ contractors across product, content design, strategic learning consulting, and operations, driving scale and impact across business units.
• Partner with learning technology owners to translate readiness needs into priorities, requirements, and success measures.
• Manage investment and prioritization across the expert lifecycle (sourcing, onboarding, development, retention) in partnership with Service Delivery.
• Own delivery of learner experience and speed to proficiency—the core business outcome.

Skills

Learning strategy

Team leadership

AI in learning

Cross-functional collaboration

Performance consulting

Job description

Intuit, Inc. seeks a senior leader to direct the Intuit Academy, building and delivering learning capabilities for 40,000+ global experts.

You will own curriculum, content, and learner experience, partnering with Product and Engineering to translate readiness into priorities while guiding a large, global team. The role focuses on transforming expert work through AI-assisted practices, scaling learning programs, and delivering measurable business impact across units like TurboTax, ProTax,