Director, AI-Driven Claims Triage

Clearbrook Group Services Inc.; Rockwood (PA); On-site; USD 132,294 - 155,856; Full time

Benefits offered by this job

Annual bonus based on performance

Comprehensive health benefits

401(k) with company match

Job summary

Clearbrook Group Services Inc. is seeking a Claims Triage Director to manage and oversee claims operations in a fast-paced environment. This role involves leading a team and implementing AI solutions to improve efficiency.

The ideal candidate has significant claims operations experience and strong people management skills, aiming to drive continuous improvement in claim processing.

The position offers opportunities for professional development and competitive benefits, including health and wellness programs.

Qualifications

• Minimum 7 years claims operations experience, including 4 years in a leadership capacity.
• Proven people-management experience with knowledge of triage claims.
• Exceptional written and verbal communication skills.

Responsibilities

• Manage a team of Senior Triage Specialists responsible for claim intake.
• Drive continuous improvement through process and technology initiatives.
• Create positive working relationships within the claims department.

Skills

Claims operations experience

People management

Process improvement

Analytical skills

Communication skills

Education

Bachelor’s degree

Six Sigma Black Belt certification

Tools

Large Language Model (LLM)

Job description

Clearbrook Group Services Inc. is seeking a Claims Triage Director to manage and oversee claims operations in a fast-paced environment. This role involves leading a team and implementing AI solutions to improve efficiency.

The ideal candidate has significant claims operations experience and strong people management skills, aiming to drive continuous improvement in claim processing.

The position offers opportunities for professional development and competitive benefits, including health and wellness programs.