Director, AI & CX Analytics Suite Lead

Jazz Pharmaceuticals, Inc.

California, Northern (PA, KY)

Hybrid

USD 188,000 - 282,000

Full time

7 days ago
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Job summary

Jazz Pharmaceuticals, Inc. is seeking a Director for CX Advanced Analytics & AI Technical Suite Lead to guide a cross-functional, high-impact analytics organization.

You will own the technical roadmap for predictive algorithms, performance optimization, and analytics products, coordinating with data and platform teams to deliver scalable, governance-driven analytics across brands and channels. You will lead a team of technical owners and developers, ensuring responsible AI practices, secure

Qualifications

  • Experience leading Analytics/AI development teams
  • Experience delivering enterprise analytics platforms (Power BI, in-house solutions)
  • Bachelor’s degree in a technical field; 8–10+ years post-degree
  • 5+ years as Tech Lead / TPM or similar role
  • Experience with Agile product operating model

Responsibilities

  • Set and drive technical direction for CX predictive algorithms, advanced analytics and insights suites
  • Translate roadmaps into scalable architectures and development plans
  • Manage budget, resources and vendor relationships
  • Collaborate with CX data, enterprise AI and platform teams to align data and analytics capabilities
  • Ensure governance, security and regulatory compliance for analytics/AI solutions
  • Lead and mentor high-performing cross-functional teams

Skills

Predictive analytics
AI/ML governance
Leadership
Agile product development
Technical program management

Education

Bachelor’s degree in computer science, engineering, information systems, or related technical field

Tools

Power BI
Redshift
Snowflake

Job description

Jazz Pharmaceuticals, Inc. is seeking a Director for CX Advanced Analytics & AI Technical Suite Lead to guide a cross-functional, high-impact analytics organization.

You will own the technical roadmap for predictive algorithms, performance optimization, and analytics products, coordinating with data and platform teams to deliver scalable, governance-driven analytics across brands and channels. You will lead a team of technical owners and developers, ensuring responsible AI practices, secure

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