Director, AI Communications & Adoption Enablement

WPP Media Limited; Chicago (IL); Hybrid; USD 75,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Retirement plans

Vision & Dental insurance

Paid time off

Partner discounts

Mental health days

Job summary

WPP Media Limited is seeking a Communications Specialist to drive internal AI agent communications for Google’s global account and manage agency-wide enablement initiatives. You will translate complex AI concepts into clear communications, manage newsletters, and maintain the Google Workspace experience within WPP Open.

You’ll collaborate with Google stakeholders, Data and Technology Services, and the Integrated AI Solutions team to shape adoption strategies, content plans, and engagement

Qualifications

• Bachelor’s degree or equivalent professional experience in communications, marketing, business, technology, or a related discipline.
• 3–6 years of relevant experience in internal communications, employee engagement, digital adoption, change management, or a related field.
• Experience creating and managing internal communications for a large organization, agency, technology environment, or transformation initiative.

Responsibilities

• Own internal communications for AI agents and related capabilities across Google’s global account, ensuring employees receive timely, clear, and relevant information.
• Manage the agency’s fortnightly AI and agent newsletter, including content planning, editorial development, stakeholder coordination, and distribution.
• Help shape content for the monthly client newsletter, highlighting useful tools, emerging capabilities, success stories, and practical applications.
• Maintain the Google Workspace within WPP Open, including user management, homepage updates, content accuracy, and current “need to know” information.
• Gather information about newly created agents and translate their purpose, use cases, and value into accessible communications for relevant audiences.
• Track adoption and usage trends, investigate why engagement has increased, declined, or stalled, and turn findings into actionable recommendations.

Skills

Internal communications

Employee engagement

Digital adoption

Change management

Technical communications

Newsletter development

Stakeholder engagement

Education

Bachelor’s degree or equivalent professional experience

Tools

Google Workspace

Newsletter platforms

Content calendars

Job description

WPP Media Limited is seeking a Communications Specialist to drive internal AI agent communications for Google’s global account and manage agency-wide enablement initiatives. You will translate complex AI concepts into clear communications, manage newsletters, and maintain the Google Workspace experience within WPP Open.

You’ll collaborate with Google stakeholders, Data and Technology Services, and the Integrated AI Solutions team to shape adoption strategies, content plans, and engagement