AI Communications & Adoption: Associate Director

Mindshare; Chicago (IL); Hybrid; USD 75,000 - 180,000; Full time

Benefits offered by this job

Competitive medical

Group retirement plans

Vision insurance

Dental insurance

Paid time off

Partner discounts

Mental health days

Job summary

WPP Media, the AI-driven media operating unit, is seeking a communications lead to drive internal AI agent adoption and enablement for Google's global account. You will craft clear communications, manage newsletters, and maintain the Google Workspace experience within WPP Open.

You will collaborate with Google stakeholders and the Integrated AI Solutions team to translate complex AI concepts, shape enablement programs, and measure adoption trends.

Qualifications

• Bachelor's degree or equivalent professional experience in communications, marketing, business, technology, change management, or related field.
• 3–6 years in internal communications, employee engagement, digital adoption, change management, or technology communications.
• Experience creating and managing internal communications for a large organization, agency, technology environment, or transformation initiative.
• Strong writing, editing, and editorial judgment to simplify complex information.
• Experience supporting adoption of a platform, tool, process, or transformation initiative.
• Ability to interpret usage data and connect quantitative findings with qualitative feedback.
• Experience developing newsletters, content calendars, announcements, presentations, user guides, or enablement materials.
• Strong presentation, meeting facilitation, and stakeholder engagement across diverse audiences.
• Ability to manage digital workspace content and communications with accuracy.
• General understanding of AI, AI agents, and emerging technology; experience with enterprise AI platforms preferred.

Responsibilities

• Own internal communications for AI agents and related capabilities across Google's global account.
• Manage the agency's fortnightly AI and agent newsletter content planning, editorial development, and distribution.
• Shape content for the monthly client newsletter highlighting tools, capabilities, success stories, and applications.
• Maintain the Google Workspace within WPP Open, including user management and homepage updates.
• Gather information about newly created agents and translate their purpose and value for audiences.
• Track adoption and usage trends and translate findings into actionable recommendations.
• Host and facilitate recurring AI and agent sessions across the agency to encourage participation.
• Coordinate enablement activities like training sessions, user guides, focus groups, interviews, surveys.
• Build relationships across the agency and maintain feedback loops between users and the Integrated AI Solutions team.

Skills

Bachelor's degree

3–6 years experience

Internal communications

Strong writing/editing

Newsletter management

Stakeholder engagement

Analytics interpretation

Content calendar development

Public speaking facilitation

AI concepts communication

Education

Bachelor's degree or equivalent

Job description

WPP Media, the AI-driven media operating unit, is seeking a communications lead to drive internal AI agent adoption and enablement for Google's global account. You will craft clear communications, manage newsletters, and maintain the Google Workspace experience within WPP Open.

You will collaborate with Google stakeholders and the Integrated AI Solutions team to translate complex AI concepts, shape enablement programs, and measure adoption trends.