Director, AI Agents & Automation

Precision Labs; New York (NY); Hybrid; USD 150,000 - 200,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with employer matching

Paid time off

Equity opportunities

Wellness benefits

Job summary

Jerry.ai is hiring a technical leader to own and scale our AI platform and customer experiences. You’ll shape how modern LLM systems integrate with agents and internal APIs, driving end-to-end development from roadmap to rollout across multiple locations.

You’ll partner with engineers to craft prompts, guardrails, and evaluation frameworks while balancing latency and cost. A data-driven, pragmatic mindset will help advance automation and customer outcomes.

Qualifications

• 4+ years in a technical role at a fast-paced startup or tech company.
• Passion and curiosity for AI systems including modern LLMs.
• Track record turning strategic ideas into scalable, production-grade products.

Responsibilities

• Lead end-to-end development for our AI platform and customer experiences from roadmap to rollout.
• Design prompt strategies, evaluation frameworks, and guardrails balancing latency, cost, and accuracy.
• Act as technical translator between engineering and the organization, establishing AI best practices.
• Improve answer quality, customer satisfaction, and automation rates through experimentation.
• Collaborate with OpenAI to evaluate and deploy next-gen voice models and workflow automation.

Skills

AI Platform Development

API design

SQL/Data analysis

Experimentation

Cross-functional collaboration

Job description

Jerry.ai is hiring a technical leader to own and scale our AI platform and customer experiences. You’ll shape how modern LLM systems integrate with agents and internal APIs, driving end-to-end development from roadmap to rollout across multiple locations.

You’ll partner with engineers to craft prompts, guardrails, and evaluation frameworks while balancing latency and cost. A data-driven, pragmatic mindset will help advance automation and customer outcomes.