Director, Agile AI Product Owner

Travelers Companies, Inc.; Hartford (CT); On-site; USD 123,000 - 204,000; Full time

Benefits offered by this job

Health Insurance

401(k) Match

Paid Time Off

Wellness Program

Volunteer opportunities

Job summary

Travelers is seeking a Director, Agile Product Owner to lead a cross-functional team delivering capabilities for the producer management platform with AI assistant products. You will decide priorities, influence partners, and guide day-to-day work toward measurable outcomes.

You’ll own the product vision and roadmap, partner with business and engineering, and shape AI-driven experiences while ensuring production readiness and data-informed decision making across platforms.

Qualifications

• Bachelor’s degree.
• Six or more years of experience in Agile product management.
• Two years of work experience within the discipline being supported.
• Three years of experience articulating and translating business strategy, product vision, and analysis for a product.
• Product leadership on conversational AI experiences or agentic workflows
• Applying AI beyond the user interface, including integrations and data flows
• Platform product thinking across multiple capabilities and user groups
• Working with technical teams on design trade-offs, guardrails, and production readiness
• Data-informed decisions and outcome measurement
• Insurance distribution, producer licensing, or onboarding experience

Responsibilities

• Decide backlog priorities and sequencing for the producer management platform, including its AI assistant products.
• Influence direction with business partners and domain product owners so platform capability and the changes they lead move together.
• Recommend investments and cross-domain trade-offs to the Tech Circle Lead, who makes the final call.
• Own the product vision and roadmap, and keep both clear and current.
• Build a working understanding of how the business operates and what it is trying to achieve.
• Shape shared needs into clear features, with business partners involved in the decisions.
• Help partners see the value of new capability, and support adoption once it ships.
• Shape conversational AI experiences for agents and the teams who support them.
• Write and refine epics and features with clear outcomes and acceptance criteria.
• Communicate product direction, progress, and risk clearly to business and technology leadership.

Skills

Agile product mgmt

AI product leadership

Conversational AI

Agentic workflows

Platform thinking

Data-driven decisions

Cross-functional leadership

Stakeholder management

Production readiness

Insurance domain knowledge

Education

Bachelor’s degree

Job description

Travelers is seeking a Director, Agile Product Owner to lead a cross-functional team delivering capabilities for the producer management platform with AI assistant products. You will decide priorities, influence partners, and guide day-to-day work toward measurable outcomes.

You’ll own the product vision and roadmap, partner with business and engineering, and shape AI-driven experiences while ensuring production readiness and data-informed decision making across platforms.