Director

Big Internet Seller Services Inc; Los Angeles (CA); Hybrid; USD 180,000 - 240,000; Full time

Job summary

ChargePoint is seeking a senior leader to oversee strategic account management for top-tier public charging accounts and to develop segment blueprints that capture economics, procurement behavior, requirements, and competitive dynamics.

You will translate blueprint insights into inputs for Product, Policy, R&D, and Marketing, driving roadmap and messaging decisions while coordinating cross-functional pursuit teams on major RFPs and multi-year agreements.

Qualifications

• Bachelor's degree in Business, Economics, Engineering, or related field; MBA a plus.
• 10–15 years of experience in business development or strategic account management with multi-regional teams.
• Strong ability to build executive-ready presentations and translations of data into narratives.
• Comfort with AI and automation tools to accelerate research and content development.
• Proven track record in building and managing top-tier commercial relationships.

Responsibilities

• Own relationships for top-tier public charging accounts and lead negotiations for complex multi-year agreements.
• Develop segment blueprints detailing customer economics, procurement, technical requirements, and competitive dynamics.
• Coordinate cross-functional pursuit teams and feed blueprint insights into Product, Policy, R&D, and Marketing.
• Track segment KPIs and adjust plans as the market evolves.

Skills

Strategic account management

Business development

Cross-functional leadership

Data analysis

Financial modeling

Executive presentations

AI & automation tooling

Market research

Travel readiness

Education

Bachelor's degree

MBA

Tools

PowerPoint

Job description

With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE: CHPT) is at the center of this revolution, powering one of the world’s leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need across North America and Europe. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality.

Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a-lifetime opportunity to create an all-electric future and a trillion-dollar market.

At ChargePoint, we foster a positive and productive work environment by committing to live our values of Be Courageous, Charge Together, Love our Customers, Operate with Openness, and Relentlessly Pursue Awesome. These values guide how we show up every day, align, and work together to build a brighter future for all of us.

Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.

Reports To

What You Will Be Doing

This role owns two connected functions: strategic account management for a portfolio of top-tier public charging accounts (quota carrying), and segment blueprint creation — structured, evidence-based playbooks for each priority public charging segment (CPOs of all types & Retail and Destination) that capture customer economics, procurement behavior, technical requirements, and competitive dynamics. The blueprints are not a static reference document — they are the primary mechanism for feeding validated, field-tested segment intelligence into Product, Policy, R&D, and Marketing, so those functions build roadmap, positioning, and regulatory strategy around real account behavior rather than assumption. The person in this seat reports to the Vice President of Sales, North America and acts as the connective tissue between account-level reality and company-level decisions.

What You Will Bring to ChargePoint

• Build and own segment-specific blueprints (CPO & Retail) that document customer economics, procurement patterns, technical/product requirements, and competitive positioning within each segment
• Translate blueprint findings into structured inputs for four functions: Product (feature and roadmap priorities), Policy (regulatory and incentive positioning), R&D (technical requirements), and Marketing (positioning and messaging). Own this as a standing feedback loop with defined cadence, not a one-time handoff
• Generate new growth with major market movers within each sub-segment
• Maintain and refresh blueprints against market, competitive, and policy shifts; define and track KPIs that indicate segment traction and blueprint accuracy

Strategic Account Management

• Own relationships for a portfolio of top-tier public charging accounts; be the primary point of accountability for account health, growth, and retention
• Lead negotiation and contract structuring for major, complex, multi-year agreements
• Drive footprint expansion within key public charging accounts, deepening existing relationships to secure large, repeat business
• Coordinate cross-functional pursuit teams (sales, marketing, legal, finance, product) on major RFPs and large bids, using blueprint data to sharpen proposal strategy

Cross-Functional Enablement

• Act as the primary conduit from account and field intelligence into Product, Policy, R&D, and Marketing — accountable for ensuring blueprint insight measurably changes what gets built, priced, and messaged, not just that it gets reported
• Provide business case analysis, financial modeling, and ROI assessments to support major pursuits and investment decisions
• Track performance of segment strategies against plan; adjust blueprints and account plans as the market evolves

Requirements

• Bachelor's degree in Business, Economics, Engineering, or a related field; MBA a plus
• 10–15 years of experience in business development, strategic account management, or strategic planning, with at least 5 years managing multi-regional field sales teams; EV, energy, or technology sector background required, with public charging market exposure strongly preferred
• Skilled at building executive-ready presentations (PowerPoint) that translate complex data into clear narratives for internal and external stakeholder
• Comfortable leveraging AI and automation tools to accelerate research, analysis, and content development
• Strong analytical and financial modeling skills
• Track record of building and managing top-tier commercial relationships, and of translating account-level insight into cross-functional influence with Product, Policy, R&D, and Marketing
• Ability to think strategically and act operationally — able to convert high-level goals into segment blueprints and account plans that other functions can act on directly
• Proficiency in market research, data analysis, and presenting findings to internal stakeholders and leadership
• In-depth understanding of the e-mobility industry, public charging infrastructure, and energy markets highly preferred
• Willingness to travel domestically as business needs require

Location

We are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

If there is a match between your experiences/skills and the Company needs, we will contact you directly.

ChargePoint is committed to fostering an inclusive workplace that welcomes and supports all qualified individuals. In alignment with this commitment, we ensure that persons with disabilities are provided with reasonable accommodations throughout the employment process.

If you need a reasonable accommodation to participate in the application or interview process, to perform essential job functions, or to access any other benefits and privileges of employment, please contact us at [e-mail].

ChargePoint is an equal opportunity employer.
Applicants only - Recruiting agencies do not contact.