Direct-To-Home- Full Time Installation Technician - Dallas, TX

NRG Energy; Dallas (TX); On-site; USD 40,000 - 70,000; Full time

Job summary

Ein innovatives Unternehmen sucht engagierte Smart Home Profis, die Experten für intelligente Technologien werden möchten. In dieser spannenden Rolle installieren Sie fortschrittliche Smart Home-Systeme und bieten exzellenten Kundenservice. Sie haben die Möglichkeit, Ihr Einkommen durch Provisionen zu steuern und Teil eines Teams zu sein, das sich für eine sichere und nachhaltige Wohnumgebung einsetzt. Wenn Sie eine Leidenschaft für Technologie und Kundenservice haben, könnte dies die perfekte Gelegenheit für Sie sein.

Qualifications

• Ausgezeichnete Kundenservicefähigkeiten und Verkaufserfahrung.
• Technisches Verständnis ist von Vorteil, aber nicht erforderlich.

Responsibilities

• Installation und Wartung von Smart Home-Technologie.
• Kunden über Systemfunktionen und Bedienung informieren.
• Inventar und Vermögenswerte mit unternehmerischer Denkweise verwalten.

Skills

Kundenservice

Verkaufserfahrung

Technisches Verständnis

Education

Abschluss in einem technischen Bereich

Job description

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to their homes, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

Direct-to-Home Smart Home Pros provide expert-level installation and services, while delivering the highest caliber of customer service. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for - peace of mind.

What you'll do:

• Earn piece rate pay and enjoy an unlimited commission plan.
• Become an expert on smart home technology through training on industry-leading products.
• Manage inventory and assets with a business owner mentality.
• Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
• Create solutions to protect and simplify customers' lives.
• Conduct routine maintenance and inventory of company products and equipment.
• Explain and provide detailed system capabilities and operational instructions to customers.
• Control your income by offering opportunities for customers to purchase additional products and services.
• Leverage service and installation appointments into leads and revenue.

What we're looking for:

• Exceptional customer service skills.
• Sales and/or field services experience is helpful; technical backgrounds like construction or electrical experience are a plus but not required.
• Ability to thrive in a team environment and work independently.
• Willingness to submit to a criminal background check.
• Current valid driver's license and reliable transportation.

Physical demands of the job:

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet.
• Work in attics and other limited-space areas.
• Bend, kneel, crouch, and stand for long periods.
• Maintain a strong safety culture, including completing safety analyses of work sites.

NRG Energy is committed to a drug and alcohol-free workplace. Employees are subject to periodic random drug testing, as well as post-accident and reasonable suspicion testing, to the extent permitted by law and applicable agreements. We are an Equal Opportunity Employer, supporting protected veterans and individuals with disabilities. Salary and level may be adjusted based on experience and skills.

EEO is the Law Poster: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf