Direct-To-Home- Full Time Installation Technician (Midland, TX)

Vivint; Texas; On-site; USD 50,000 - 70,000; Full time

Job summary

Join a leading smart home company as a Direct-To-Home Installation Technician in Midland, TX. This full-time position requires expertise in installing smart technology and providing top-notch customer service. Candidates should have strong interpersonal skills, be willing to learn, and thrive in a team environment. The role offers competitive pay and the chance to work with cutting-edge technology.

Qualifications

• Exceptional Customer Service skills.
• Sales or field Services experience is helpful.
• Technical backgrounds such as electrician or construction experience preferred.

Responsibilities

• Install and troubleshoot smart home technology in customer homes.
• Manage inventory and assets.
• Provide detailed system capabilities and operational instructions.

Skills

Customer Service

Sales

Technical Skills

Job description

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Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

Direct-to-Home Smart Home Pros provide expert-level installation and Servicess, while delivering the highest caliber of Customer Service. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for — peace of mind.

What You’ll Do

• Earn piece rate pay and enjoy an unlimited commission plan.
• Become an expert on smart home technology by training on industry-leading products.
• Manage inventory and assets with a business owner mentality.
• Install, Services, and troubleshoot cutting-edge smart home technology in customer homes.
• Create solutions to protect and simplify customers’ lives.
• Conduct routine maintenance and inventory of company products and equipment.
• Explain and provide detailed system capabilities and operational instructions to various customers.
• Control your own income by providing opportunities for customers to purchase additional products and Servicess.
• Leverage Services and installation appointments into leads and revenue.
  
  

What We’re Looking For

• Exceptional Customer Service skills.
• Sales experience and/or field Services experience is helpful. (Experience as a construction worker, electrician, or other technical background is helpful but not required )
• Someone who thrives in a team environment and can also be trusted to work independently.
• Willingness to submit to a criminal background check.
• Current valid driver’s license and reliable transportation
  
  

Physical Demands Of The Job

• Lift and carry up to 45 lbs.
• Climb ladders up to 14’.
• Work in attics and other limited-space areas.
• Bend, kneel, crouch, and stand for long periods .
• Safety culture is strong at Vivint, and our team members complete a safety analysis of every work site
  
  

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Official description on file with Talent.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Computers and Electronics Manufacturing

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