Direct-to-Gamer Ecommerce Lead - Growth & UX Strategy

HP; Tustin (CA); On-site; USD 147,000 - 231,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Employee assistance program

Flexible spending account

Life insurance

Parental leave

Job summary

HP's HyperX.com Direct-to-Gamer team seeks a Manager to lead the strategy, growth, and day-to-day ecommerce operations for HyperX.com.

You will own the end-to-end customer journey, coordinating brand storytelling, product discovery, merchandising, promotions, content, analytics, lifecycle marketing, and global localization to deliver a best-in-class gamer shopping experience. Partner with product and technology teams to optimize navigation, search, checkout, and post-purchase engagement.

Qualifications

• 7+ years in ecommerce or D2C roles.
• Experience managing a digital storefront or customer journey.
• Strong analytics and financial skills.
• Experience with Shopify or TikTok Shop or comparable platforms.
• Bachelor's degree required.

Responsibilities

• Own the ecommerce business strategy and operating plan.
• Develop annual and quarterly priorities across revenue, traffic, conversion, and profitability.
• Establish KPIs and operating rhythms to measure performance.
• Lead onsite merchandising across gaming PCs, displays, headsets, keyboards, mice, and accessories.
• Coordinate HyperX.com ecommerce execution across supported countries and regions.
• Develop scalable global processes with localization for merchandising, content, promotions, and customer needs.
• Partner with marketing on SEO, demand generation, lifecycle marketing, and campaigns.
• Communicate ecommerce performance and opportunities to senior leadership.

Skills

Ecommerce strategy

Growth analytics

Stakeholder management

Cross-functional leadership

Data-driven decisions

Digital product management

Education

Bachelor's degree

Tools

Shopify

TikTok Shop

Job description

HP's HyperX.com Direct-to-Gamer team seeks a Manager to lead the strategy, growth, and day-to-day ecommerce operations for HyperX.com.

You will own the end-to-end customer journey, coordinating brand storytelling, product discovery, merchandising, promotions, content, analytics, lifecycle marketing, and global localization to deliver a best-in-class gamer shopping experience. Partner with product and technology teams to optimize navigation, search, checkout, and post-purchase engagement.