Direct-to-consumer Inside Sales (IC) Associate - Work From Home

HCSC Group; Northern (KY); Hybrid; USD 25,000 - 52,000; Full time

Job summary

HCSC is hiring a Direct to Consumer Sales Associate to sell healthcare products through calls, chat, and online channels. You will handle inquiries, perform needs assessments, and position Medicare and other plans, aiming to meet or exceed quotas in a fast-paced environment.

The role emphasizes consultative selling, CRM and AI-assisted tools, with training and travel as needed. This is a fully remote position in the United States, with sponsorship not available.

Qualifications

• Minimum of 2 years of direct-to-consumer sales experience.
• Proven track record of achieving and exceeding sales targets.
• Licensed in relevant state or willing to acquire license within 90 days.
• Cable broadband or Fiber Optic with internet speeds of at least 10 Mbps download and 5 Mbps upload.

Responsibilities

• Sell healthcare-related products via inbound/outbound calls, chat, and online channels.
• Develop sales opportunities and close deals to meet or exceed quotas.
• Maintain accurate documentation and CRM activity; ensure CMS/HCSC compliance.

Skills

Direct-to-consumer sales

Sales targets

CRM usage

Outbound/inbound calls

Education

Bachelor's degree preferred

Tools

CRM systems

Telephony tools

AI-assisted tools

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

The Direct to Consumer (DTC) Sales Associate delivers professional activities in the Direct Sales job family, responsible for selling healthcare-related products through inbound and outbound calls, chat interactions, and other technology-enabled channels. Receives inquiries from prospective members, conducts consultative needs assessments, positions Medicare Advantage, Medicare Supplement, Prescription Drug Plan, Dental, and Ancillary solutions, and may enroll recipients telephonically while completing required documentation in a timely manner. Develops sales opportunities through generated leads, personal referrals, and business partner referrals, maintains sales programs within an assigned territory, and is responsible for generating leads, qualifying prospects, closing sales, and meeting or exceeding sales quotas. Conducts the majority of selling activities over the phone, internet, and computer while leveraging CRM, sales, telephony, and AI-supported tools to guide customer conversations. Communicates information accurately and timely, tracks sales activity and results, adheres to CMS and HCSC compliance standards, attends sales and department meetings, and applies professional knowledge to provide guidance, insight, and exceptional customer service in a fast-paced, performance-driven environment. This role is eligible for sales incentive compensation (IC).

Required Job Qualifications:

• Maintain an active Health, Accident & (Life preferred) resident license, or acquire license within 90 days.
• Bachelors preferred
• Minimum of 2 years of direct-to-consumer sales experience
• Proven track record of achieving and exceeding sales targets
• Cable broadband or Fiber Optic with internet speeds of at least 10 Mbps download and 5 Mbps upload
• Capability to participate in on-site training and sales conferences which may necessitate overnight travel as determined by the business.

Schedule:

• Availability to work during the hours of 8am-8pm in your local time zone.
• Able to work weekends, holidays, evenings, and rotating shifts.
• Ability to work overtime as business requires.

Locations:

This is a fully remote position, available in the US only

License:

Licensed in at least one of the following states: AL, AZ, TN, TX, NM, PA

Sponsorship:

Sponsorship is not available.

Compensation: $18.46 - $37.84

Exact compensation may vary based on skills, experience, and location

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

To learn more about available benefits, please click https://careers.hcsc.com/totalrewards