Direct-to-consumer Inside Sales (IC) Associate - Work From Home

Health Care Service Corporation; Nashville (TN); On-site; USD 25,000 - 52,000; Full time

Benefits offered by this job

Sales incentive compensation

Job summary

Health Care Service Corporation (HCSC) is seeking a Direct to Consumer Sales Associate to drive enrollment in Medicare plans through inbound/outbound calls, chat, and digital channels. You will assess needs, position plans, and complete required documents while pursuing quotas.

This fully remote role is US-based, with training, CRM access, and AI-assisted tools. Applicants should bring a health insurance license or be able to obtain one within 90 days, plus a track record of meeting sales

Qualifications

• Active health, accident and life license or license within 90 days.
• Bachelor’s degree preferred.
• Minimum 2 years of direct-to-consumer sales experience.
• Proven track record of meeting or exceeding sales targets.
• Licensed in at least one state (AL, AZ, TN, TX, NM, PA) and able to travel for training.
• Capable of participating in on-site training and sales conferences.

Responsibilities

• Sell healthcare-related products via calls, chat, and digital channels.
• Perform consultative needs assessments and position Medicare plans.
• Generate leads, qualify prospects, close sales, and meet quotas.
• Utilize CRM, telephony, and AI tools to guide conversations.
• Maintain accurate documentation and adhere to CMS and company standards.

Skills

Direct-to-Consumer sales

Licensed in healthcare/insurance

CRM experience

Communication skills

Telephony & digital channels

Education

Bachelor's degree

Tools

CRM software

AI-assisted tools

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

The Direct to Consumer (DTC) Sales Associate delivers professional activities in the Direct Sales job family, responsible for selling healthcare-related products through inbound and outbound calls, chat interactions, and other technology-enabled channels. Receives inquiries from prospective members, conducts consultative needs assessments, positions Medicare Advantage, Medicare Supplement, Prescription Drug Plan, Dental, and Ancillary solutions, and may enroll recipients telephonically while completing required documentation in a timely manner. Develops sales opportunities through generated leads, personal referrals, and business partner referrals, maintains sales programs within an assigned territory, and is responsible for generating leads, qualifying prospects, closing sales, and meeting or exceeding sales quotas. Conducts the majority of selling activities over the phone, internet, and computer while leveraging CRM, sales, telephony, and AI-supported tools to guide customer conversations. Communicates information accurately and timely, tracks sales activity and results, adheres to CMS and HCSC compliance standards, attends sales and department meetings, and applies professional knowledge to provide guidance, insight, and exceptional customer service in a fast-paced, performance-driven environment. This role is eligible for sales incentive compensation (IC).

Required Job Qualifications

• Maintain an active Health, Accident & (Life preferred) resident license, or acquire license within 90 days.
• Bachelors preferred
• Minimum of 2 years of direct-to-consumer sales experience
• Proven track record of achieving and exceeding sales targets
• Cable broadband or Fiber Optic with internet speeds of at least 10 Mbps download and 5 Mbps upload
• Capability to participate in on-site training and sales conferences which may necessitate overnight travel as determined by the business.

Schedule

• Availability to work during the hours of 8am-8pm in your local time zone.
• Able to work weekends, holidays, evenings, and rotating shifts.
• Ability to work overtime as business requires.

Locations

This is a fully remote position, available in the US only

License

Licensed in at least one of the following states: AL, AZ, TN, TX, NM, PA

Sponsorship

Sponsorship is not available.

Compensation

Compensation: $18.46 - $37.84

Exact compensation may vary based on skills, experience, and location

HCSC Employment Statement

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

To learn more about available benefits, please click https://careers.hcsc.com/totalrewards