Direct Support Supervisor

Vera French Mental Health Center; Davenport (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Group Health Insurance

Tuition Reimbursement & Loan Repayment Program

401(k) Retirement Plan with employer matching

Paid Time Off including holidays and sick days

Job summary

Vera French Mental Health Center is seeking a Direct Support Supervisor to oversee client documentation, assist in hiring, and ensure proper staff coverage.

Key responsibilities include writing assessments and service plans, managing Medicaid benefits, and providing training to staff. This role requires an associate’s degree in a human services field and experience working with the long-term mentally ill population. Various benefits, including health insurance and a 401(k) retirement plan, are offered.

Qualifications

• Minimum personal vehicle coverage of $100,000 each person and $300,000 each accident.
• Ability to pass a pre-employment physical with a drug and alcohol screen.
• Valid driver’s license with a clean driving record.

Responsibilities

• Assist in assessing new referrals and facilitating admissions.
• Write annual assessments and manage client documentation.
• Participate in hiring and training direct support staff.
• Manage client funds and Medicaid benefits.
• Ensure clients are scheduled for medical appointments.

Skills

Working with long-term mentally ill population

Documentation and billing criteria

Training and orientation

Education

Associate’s degree in a human services field

Job description

Overview

The Direct Support Supervisor writes assessments, service plans, and other documentation under direction from the Manager. Assists Manager in hiring and supervising staff. Schedules staff and ensures appropriate coverage. Rotates on‑call responsibility as assigned. Provides habilitation and other services to assigned clients within their home and community settings in accordance with the client’s service plan. This role reports to the Supported Community Living Manager.

What You’ll Do

• Assist the Manager in assessing new referrals and facilitating admission procedures.
• Write annual assessments, service plans, and other client documentation under the direction of the Manager.
• Ensure documentation is accurate and meets billing criteria. Assist COO in preparing monthly billing data.
• Participate in hiring, supervision and evaluation of assigned direct support staff.
• Provide training and job‑specific orientation to staff.
• Schedule staff and ensure appropriate coverage.
• Rotate on‑call responsibility as assigned.
• Communicate regularly with all staff concerning client needs.
• Ensure clients are scheduled for medical and psychiatric appointments and arrange for transportation as needed.
• Assist Manager and client’s treatment team in planning and facilitating appropriate discharge arrangements.
• Report personnel issues to the Manager and intervene as directed.
• Manage Medicaid and other benefits as well as payment tiers for those persons assigned.
• Manage client funds and petty cash for those homes/clients assigned on VF property.

What You’ll Need

• Associate’s degree in a human services field required.
• Previous experience working with the long‑term mentally ill population preferred.
• A valid driver’s license with a driving record.
• Ability to pass a pre‑employment physical with a drug and alcohol screen.
• Employees are required to maintain a minimum personal vehicle coverage that equates to $100,000 each person and $300,000 each accident.

Learn and Grow

Vera French offers various in‑house training opportunities CPR, Medication Management and other trainings through our learning management system. To encourage our staff to continue their education, Vera French also offers a Tuition Reimbursement and Loan Repayment program for all employees after one year of employment.

What We Offer

• Group Health Insurance (UnitedHealthcare)
• Delta Dental and Dental Vision Insurance
• Employer‑paid Life Insurance, AD&D, and Long‑Term Disability through Mutual of Omaha
• Supplemental Life Insurance and Short‑Term Disability options
• 401(k) Retirement Plan
  • Employer contribution of 3% of annual salary, vested day one
  • Employer matching 25% of employee contributions, up to 6%
• Tuition Reimbursement & Loan Repayment Program
• Supplemental Critical Illness and Accident Coverage through Mutual of Omaha
• Paid Time Off
  • Nine paid holidays per year
  • Nine paid sick days per year (accrued per payroll)
  • Two weeks of vacation (accrued per payroll)
  • One Vera French Day (one paid day per year)