Direct Support Supervisor

Vera French Community Mental Health Center; Davenport (IA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life Insurance

Long-Term Disability

401(k) Plan

Tuition Reimbursement

Paid Time Off

Holidays

Sick Leave

Vacation

Vera French Day

Job summary

Vera French Community Mental Health Center is seeking a Direct Support Supervisor to oversee clients and staff in three habilitation waiver homes. The role includes writing assessments and service plans, supervising staff, and coordinating on‑call coverage.

Reports to the Supported Community Living Manager and ensures compliance with documentation and billing requirements. You will supervise direct support staff, participate in hiring, and provide job‑specific training.

Qualifications

• Associates degree in a human services field required; Bachelor's preferred.
• Experience with persons with mental illness and/or co-occurring substance use disorders required.
• Valid driver's license with a driving record
• Personal vehicle coverage of at least $100,000 per person / $300,000 per accident
• Ability to pass a pre-employment physical with a drug and alcohol screen

Responsibilities

• Facilitate admission and discharge procedures for assigned clients.
• Write annual assessments, service plans, daily documentation, and other client documentation.
• Ensure documentation is accurate and meets billing criteria for all staff under supervision.
• Participate in hiring, supervision, and evaluation of direct support staff.
• Provide training and orientation to staff; participate in monthly All Staff meetings.
• Rotate on-call responsibility to ensure adequate support and coverage.
• Communicate regularly with staff regarding client needs.
• Schedule medical/psychiatric appointments and arrange transportation as needed.
• Report personnel issues to the Manager and intervene as directed.
• Manage Medicaid and other benefits and payment tiers for assigned caseload
• Manage client funds and petty cash for VF properties

Skills

Experience with mental illness and co‑

Education

Associates degree in a human services field

Bachelor's degree preferred

Job description

The Direct Support Supervisor oversees clients and staff in 3 habilitation waiver homes. Duties range from working directly with clients and staff to writing assessments, service plans, and other documentation Responsible for hiring and supervising staff as assigned. Rotates on-call responsibility as assigned to ensure appropriate support and coverage is provided. Provides habilitation and other services to assigned clients within their home and community settings in accordance with the client's service plan This role reports to the Supported Community Living Manager.

What You'll Do

• Facilitating admission and discharge procedures for assigned clients.
• Write annual assessments, service plans, daily documentation and other client documentation for assigned clients.
• Ensure documentation is accurate and meets billing criteria for all staff under your supervision
• Participate in hiring, supervision and evaluation of assigned direct support staff.
• Provide training and job-specific orientation to staff; participates in monthly All Staff meetings.
• Rotate on-call responsibility as assigned to ensure adequate support and coverage are provided.
• Communicate regularly with all staff concerning client needs.
• Ensure clients are scheduled for medical and psychiatric appointments and provide/arrange for transportation as needed.
• Report personnel issues to the Manager and intervene as directed.
• Manage Medicaid and other benefits as well as payment tiers for assigned caseload
• Manage client funds and petty cash for those homes/clients assigned on VF property.

What You'll Need

• Associates degree in a human services field required, Bachelor's preferred.
• Previous experience working with persons with mental illness and/or co-occurring substance use disorders required.
• A valid driver's license with a driving record
• Employees are required to maintain a minimum personal vehicle coverage that equates to $100,000 each person and $300,000 each accident.
• Ability to pass a pre-employment physical with a drug and alcohol screen

Learn and Grow

Vera French offers various in-house training opportunities in addition to other trainings through our learning management system. The opportunity to attend external trainings may also be provided. To encourage our staff to continue their education, Vera French also offers a Tuition Reimbursement & Loan Repayment program for all employees after one year of employment.

What We Offer

• Group Health Insurance (UnitedHealthcare)
• Delta Dental and Dental Vision Insurance
• Employer-paid Life Insurance, AD&D, and Long-Term Disability through Mutual of Omaha
• Supplemental Life Insurance and Short-Term Disability options
• 401(k) Retirement Plan
  • Employer contribution of 3% of annual salary, vested day one
  • Employer matching 25% of employee contributions, up to 6%
• Tuition Reimbursement & Loan Repayment Program
• Supplemental Critical Illness and Accident Coverage through Mutual of Omaha
• Paid Time Off
  • Nine paid holidays per year
  • Nine paid sick days per year (accrued per payroll)
  • Two weeks of vacation (accrued per payroll)
  • One Vera French Day (one paid day per year)

NOTIFICATION AND AUTHORIZATION TO REQUIRE A MEDICAL EXAMINATION

I hereby certify that, if hired, I will disclose any limitations I have that may impact my ability to do the job. I understand that I may also be required to undergo a pre-employment or post-employment medical exam by the VFCMHC' designated health practitioner.

NOTIFICATION AND AUTHORIZATION TO CONTACT REFERENCES AND CONDUCT BACKGROUND INVESTIGATION

I understand that I may be subject to a background check, and hereby authorize Vera French Community Mental Health Center, or any of its affiliates, to investigate my background to determine any and all information of concern as to my record, whether the same is of record or not, and I release employers and persons named in my application from all liability for any damages on account of his/her furnishing said information. Additionally, you are hereby authorized to make any investigation of my personal history, educational background, military record, motor vehicle records, criminal records, and credit history through an investigative or credit agency or bureau of your choice. I authorize the release of this information by the appropriate agencies to the investigating service. I authorize and give permission for the individuals listed as references to provide written information and/or verbally discuss my background with Vera French Community Mental Health Center, or any of its affiliates. This authorization, in original or copy form, shall be valid for this and any future reports and updates that may be required. I understand that passing the background check is a condition of employment. A negative background check can be grounds for dismissal, even if an offer has been made to me and I have been hired.