Direct Service Provider PT

Prestera Center For Mental Health; Huntington (WV); On-site; USD 36,000 - 48,000; Full time

Job summary

Prestera Health Services is seeking a Direct Service Provider to work with consumers across community, home, and residential settings. You will assist with self-care, mobility, and learning, while coordinating meals, activities, and transportation as part of treatment plans.

Responsibilities include documentation, crisis intervention, and ensuring safety. A valid driver’s license and basic crisis prevention training are required, with ongoing First Aid/CPR certification supported by the

Qualifications

• Valid driver’s license required.
• High School Diploma or GED; CPR/First Aid certification preferred.
• Crisis prevention/intervention training required.
• Experience with mental health or substance use populations preferred; knowledge of community resources a plus.
• Ability to learn and work daily in the EHR system; strong written and verbal communication.

Responsibilities

• Assists consumers with self-care, self-direction, independence, mobility, and learning per the service plan.
• Performs light household tasks, plans menus, shops for groceries, and assists with meals as assigned.
• Organizes/leads leisure activities and models appropriate behavior for the setting.
• Accompanies consumers to medical appointments, shopping, treatment plan meetings, and community outings.
• Monitors consumer behavior, documents observations, and addresses issues per the plan.
• May monitor or administer medications if AMAP certified; ensures safety and crisis de‑escalation.
• Maintains confidentiality, HIPAA compliance, and incident reporting as required.
• Transports consumers in Prestera vehicles or personal vehicles as needed.

Skills

Driver's license

Interpersonal skills

EHR proficiency

Crisis intervention

Time management

Education

High School Diploma or GED

Job description

CENTER’S MISSION AND VISION:Prestera Health Services is devoted to serving our communities by inspiring hope and growth to achieve wellness.JOB SUMMARYThe Direct Service Provider works with consumers daily to provide oversight in community, home, residential, or other treatment settings.DUTIES AND RESPONSIBILITIESAssists consumers in the areas of self-care, self-direction, independence, mobility, and learning, as directed by the individual’s service/treatment plan.Performs light household cleaning, plans shopping lists based on menus and assists in preparation of meals and/or grocery shopping when assigned.Organizes and participates in leisure activities with consumers, providing instruction and guidance on appropriate behavior and interactions for the setting involved.Accompanies consumers in the community for activities including medical appointments, grocery shopping, attendance at treatment plan meetings, or other planned outings.May monitor consumers in self-administration of medications or administer medications to consumers if indicated to be AMAP certified.Provides education or supportive services to consumers.Obtains and documents vital signs as assigned.Documents consumer observations and behaviors according to policy.Monitors consumer behavior and addresses inappropriate behaviors according to the consumers treatment plan or based on consultation with program leadership.Oversees safety of consumers and directs emergencies that may arise during shift.Utilizes effective communication skills and verbal de-escalation skills.Assists in behavioral management or crisis intervention as indicated based on training and consumer’s service/treatment plan.Transports consumers as needed both in a Prestera Health Service’s vehicle or personal vehicle.Maintains a working knowledge of Prestera policies, procedures, and licensure regulations governing Prestera’s service delivery.Adheres to confidentiality, HIPAA, and risk management policies and procedures including but not limited to completing Incident Reports.Utilizes technology provided to facilitate services and/or perform job efficiently and effectively.Meets training requirements as established, including but not limited to, CPR-First Aid and crisis intervention.Participates in other functional work by participating in related projects, as applicable and directed by Prestera leadership.SUPERVISORY RESPONSIBILITIESNo direct supervisory responsibilities are required.QUALIFICATIONS AND REQUIREMENTSEXPERIENCE, KNOWLEDGE, AND SKILL REQUIREMENTS:Valid driver’s license required.Experience or prior training working with mental health and substance abuse population is preferred.Knowledge of community resources preferred.Ability to learn, navigate, and work daily in the EHR system effectively.Excellent interpersonal skills and ability to develop trusting relationships and handle sensitive and confidential situations.Possess good written and verbal communication skills in conjunction with good time management and organizational skills.Has shown the ability to be creative and think outside the box in situations.Must be able to lift to 25 lbs.EDUCATION AND TRAINING REQUIREMENTS:High School Diploma or General Educational Development Certificate required.Maintains First Aid/CPR certification.Maintains current crisis prevention/intervention training.