Direct Service Provider (78572)

Prestera Health Services; Huntington (WV); Vor Ort; USD 17.000 - 24.000; Vollzeit

Zusammenfassung

Prestera Health Services in Huntington, WV seeks a Direct Service Provider to support consumers daily across community, home, and residential settings. The role emphasizes safety, education, and collaboration with the treatment team.

Responsibilities include assisting with self-care, coordinating activities, and transporting clients as needed. A valid driver’s license is required; a High School Diploma and CPR/First Aid certification are essential.

Qualifikationen

• Valid driver’s license required.
• Experience or prior training working with mental health and substance abuse population preferred.
• Knowledge of community resources preferred.
• Ability to learn, navigate, and work daily in the EHR system effectively.
• Excellent interpersonal skills and ability to develop trusting relationships and handle sensitive and confidential situations.
• Possess good written and verbal communication skills in conjunction with good time management and organizational skills.
• Has shown the ability to be creative and think outside the box in situations.
• Must be able to lift to 25 lbs.

Aufgaben

• Assist consumers in self-care, self-direction, independence, mobility, and learning as per service plan.
• Perform light household tasks, plan menus, and assist with meals as assigned.
• Organize and participate in leisure activities, guiding appropriate behavior.
• Accompany consumers in community activities, including appointments and outings.
• Monitor or administer medications as AMAP-certified when indicated.
• Provide education or supportive services to consumers.
• Obtain and document vital signs as assigned.
• Document consumer observations and behaviors.
• Monitor behavior and address issues per treatment plan.
• Ensure consumer safety and manage emergencies during shift.
• Utilize effective communication and de-escalation skills.
• Assist in behavioral management or crisis intervention as needed.
• Transport consumers using Prestera or personal vehicle.
• Maintain knowledge of Prestera policies and licensure requirements.
• Adhere to confidentiality, HIPAA, and risk management policies including incident reports.
• Utilize technology to facilitate services.
• Meet training requirements including CPR-First Aid and crisis intervention.
• Participate in related projects as directed by Prestera leadership.

Kenntnisse

Interpersonal skills

Verbal communication

Written communication

Time management

Organizational skills

Crisis de-escalation

Ausbildung

High School Diploma

First Aid/CPR certification

Crisis prevention/intervention training

Tools

EHR system proficiency

Jobbeschreibung

Job Details: Job Location: Mimosa Manor - Huntington, WV 25701, Position Type: Full Time, Education Level: High School, Salary Range: $15.00 Hourly, Job Category: Health Care, Job Title: Direct Service Provider

FLSA Status: Non-Exempt

Reports to: Site Manager

Department: Clinical

Preparation Date: August 4, 2023

CENTER’S MISSION AND VISION

Prestera Health Services is devoted to serving our communities by inspiring hope and growth to achieve wellness.

JOB SUMMARY

The Direct Service Provider works with consumers daily to provide oversight in community, home, residential, or other treatment settings.

DUTIES AND RESPONSIBILITIES

• Assists consumers in the areas of self-care, self-direction, independence, mobility, and learning, as directed by the individual’s service/treatment plan.
• Performs light household cleaning, plans shopping lists based on menus and assists in preparation of meals and/or grocery shopping when assigned.
• Organizes and participates in leisure activities with consumers, providing instruction and guidance on appropriate behavior and interactions for the setting involved.
• Accompanies consumers in the community for activities including medical appointments, grocery shopping, attendance at treatment plan meetings, or other planned outings.
• May monitor consumers in self-administration of medications or administer medications to consumers if indicated to be AMAP certified.
• Provides education or supportive services to consumers.
• Obtains and documents vital signs as assigned.
• Documents consumer observations and behaviors according to policy.
• Monitors consumer behavior and addresses inappropriate behaviors according to the consumers treatment plan or based on consultation with program leadership.
• Oversees safety of consumers and directs emergencies that may arise during shift.
• Utilizes effective communication skills and verbal de-escalation skills.
• Assists in behavioral management or crisis intervention as indicated based on training and consumer’s service/treatment plan.
• Transports consumers as needed both in a Prestera Health Service’s vehicle or personal vehicle.
• Maintains a working knowledge of Prestera policies, procedures, and licensure regulations governing Prestera’s service delivery.
• Adheres to confidentiality, HIPAA, and risk management policies and procedures including but not limited to completing Incident Reports.
• Utilizes technology provided to facilitate services and/or perform job efficiently and effectively.
• Meets training requirements as established, including but not limited to, CPR-First Aid and crisis intervention.
• Participates in other functional work by participating in related projects, as applicable and directed by Prestera leadership.

SUPERVISORY RESPONSIBILITIES

No direct supervisory responsibilities are required.

Qualifications: QUALIFICATIONS AND REQUIREMENTS

EXPERIENCE, KNOWLEDGE, AND SKILL REQUIREMENTS

• Valid driver’s license required.
• Experience or prior training working with mental health and substance abuse population is preferred.
• Knowledge of community resources preferred.
• Ability to learn, navigate, and work daily in the EHR system effectively.
• Excellent interpersonal skills and ability to develop trusting relationships and handle sensitive and confidential situations.
• Possess good written and verbal communication skills in conjunction with good time management and organizational skills.
• Has shown the ability to be creative and think outside the box in situations.
• Must be able to lift to 25 lbs.

EDUCATION AND TRAINING REQUIREMENTS

• High School Diploma or General Educational Development Certificate required.
• Maintains First Aid/CPR certification.
• Maintains current crisis prevention/intervention training.