Direct Service Provider (74850)

Prestera Center for Mental Health Services, Inc.; Huntington (VA); Hybrid; USD 16,000 - 23,000; Full time

Job summary

Prestera Center for Mental Health Services, Inc. is seeking a Direct Service Provider to work in Pinecrest/Huntington area, providing oversight and daily support in community, home or residential treatment settings.

The role involves assisting with self-care, independence, and learning, following each consumer's service plan. This position requires a high school diploma, CPR/First Aid, a valid driver's license, and the ability to document observations, de-escalate when needed, and transport

Qualifications

• High School Diploma or GED required.
• Maintains First Aid/CPR certification.
• Crisis prevention/intervention training completed or maintained.

Responsibilities

• Assist consumers with self-care, independence, mobility and learning per service plan.
• Perform light housekeeping and meal planning/prep when assigned.
• Organize and participate in leisure activities and guide appropriate behavior.
• Accompany consumers to medical appointments, grocery shopping, and meetings.
• Monitor self-administration of medications or provide AMAP medication administration if certified.
• Document vital signs and consumer observations per policy.
• Monitor behavior and address issues per treatment plan; coordinate with leadership.
• Ensure safety and manage emergencies during shift.
• Communicate effectively and use de-escalation techniques.
• Transport consumers as needed in Prestera or personal vehicles.

Skills

Driver's license

Mental health experience

EHR proficiency

Interpersonal skills

Communication skills

Time management

Organization

Creativity

Education

High School Diploma or GED

First Aid/CPR certification

Crisis prevention/intervention training

Job description

Job Details: Job Location: Pinecrest - Huntington, WV 25705, Position Type: Full Time, Education Level: High School, Salary Range: $14.00 Hourly, Job Category: Health Care, Job Title: Direct Service ProviderFLSA Status: Non-ExemptReports to: Site ManagerDepartment: ClinicalPreparation Date: August 4, 2023CENTER’S MISSION AND VISION:Prestera Health Services is devoted to serving our communities by inspiring hope and growth to achieve wellness.JOB SUMMARYThe Direct Service Provider works with consumers daily to provide oversight in community, home, residential, or other treatment settings.DUTIES AND RESPONSIBILITIESAssists consumers in the areas of self-care, self-direction, independence, mobility, and learning, as directed by the individual’s service/treatment plan.Performs light household cleaning, plans shopping lists based on menus and assists in preparation of meals and/or grocery shopping when assigned.Organizes and participates in leisure activities with consumers, providing instruction and guidance on appropriate behavior and interactions for the setting involved.Accompanies consumers in the community for activities including medical appointments, grocery shopping, attendance at treatment plan meetings, or other planned outings.May monitor consumers in self-administration of medications or administer medications to consumers if indicated to be AMAP certified.Provides education or supportive services to consumers.Obtains and documents vital signs as assigned.Documents consumer observations and behaviors according to policy.Monitors consumer behavior and addresses inappropriate behaviors according to the consumers treatment plan or based on consultation with program leadership.Oversees safety of consumers and directs emergencies that may arise during shift.Utilizes effective communication skills and verbal de-escalation skills.Assists in behavioral management or crisis intervention as indicated based on training and consumer’s service/treatment plan.Transports consumers as needed both in a Prestera Health Service’s vehicle or personal vehicle.Maintains a working knowledge of Prestera policies, procedures, and licensure regulations governing Prestera’s service delivery.Adheres to confidentiality, HIPAA, and risk management policies and procedures including but not limited to completing Incident Reports.Utilizes technology provided to facilitate services and/or perform job efficiently and effectively.Meets training requirements as established, including but not limited to, CPR-First Aid and crisis intervention.Participates in other functional work by participating in related projects, as applicable and directed by Prestera leadership.SUPERVISORY RESPONSIBILITIESNo direct supervisory responsibilities are required.Qualifications: QUALIFICATIONS AND REQUIREMENTSEXPERIENCE, KNOWLEDGE, AND SKILL REQUIREMENTS:Valid driver’s license required.Experience or prior training working with mental health and substance abuse population is preferred.Knowledge of community resources preferred.Ability to learn, navigate, and work daily in the EHR system effectively.Excellent interpersonal skills and ability to develop trusting relationships and handle sensitive and confidential situations.Possess good written and verbal communication skills in conjunction with good time management and organizational skills.Has shown the ability to be creative and think outside the box in situations.Must be able to lift to 25 lbs. EDUCATION AND TRAINING REQUIREMENTS:High School Diploma or General Educational Development Certificate required.Maintains First Aid/CPR certification.Maintains current crisis prevention/intervention training.