Direct Sales Supervisor

Plymouth Rock Assurance; Woodbridge Township (NJ); On-site; USD 78,000 - 105,000; Full time

Job summary

Plymouth Rock Assurance is seeking a Direct Sales Supervisor who will lead a team of Sales Representatives by mentoring and training them to achieve superior sales results in a collaborative environment. The role demands leadership, strong organizational skills, and a focus on team development in an outbound sales context. Ideal candidates will have a Bachelor's degree and a proven track record in sales team management.

Benefits

4 weeks accrued paid time off + 9 paid national holidays per year

Low cost and excellent coverage health insurance options starting Day 1

Annual 401(k) Employer Contribution

Free onsite gym at Woodbridge Location

Resources for Professional Development

Robust health and wellness program

Paid Family leave options including Paid Parental Leave

Tuition Reimbursement

Qualifications

• Must have or obtain a Property and Casualty Producers license.
• Experience in management of a sales team meeting goals.
• Strong organizational and time management skills.

Responsibilities

• Mentor, train, and coach Sales Representatives to maximize performance.
• Develop performance measures and monitor team progress.
• Conduct team meetings to inform staff of changes and results.

Skills

Leadership

Analytical skills

Problem solving skills

Organizational skills

Education

Bachelor’s degree from an accredited four-year college or university

Job description

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The Inside Sales Supervisor will be responsible for leading a team of Sales Representatives and be responsible for hiring, mentoring, training, and development of the team.

Responsibilities

• Mentor, train, and coach Sales Representatives to assist with professional growth while maximizing performance.
• Create an environment of collaboration and teamwork to deliver quality service and superior sales results.
• Serve as an expert resource on sales process, procedures, and techniques by maintaining and enhancing your own product knowledge and process understanding.
• Develop a thorough understanding of an outbound sales center environment, with advanced knowledge of aggressive call and follow-up strategies on active leads.
• Identify sales strategies resulting in increased productivity and improved point of sale quality measures.
• Develop performance measures for team and individuals; regularly monitor and communicate progress toward these goals.
• Conduct team meetings to keep staff informed regarding results and any processes, procedural, or policy changes.
• Ensure collaboration and unison across Outbound and Inbound sales teams.
• Provide input into all hiring, promotions, compensation, and termination decisions for team.
• Review day-to-day operations to ensure adherence to all policies, procedures, and programs.
• Effectively work with workforce management to ensure optimal results for the contact center.
• Assist and provide input for Marketing regarding online lead volume, distribution, and performance.
• Conduct call scoring and quality reviews.
• Develop call script and call flow optimization.
• Develop, distribute, and present performance and progress reports to senior management.
  
  

Qualifications

• A Bachelor’s degree from an accredited four-year college or university.
• Must have or obtain a Property and Casualty Producers license.
• Experience in management and accountability for a sales team that consistently met or exceeded sales or business goals.
• Ability to be innovative and take initiative in a startup environment.
• Advanced knowledge of personal line products, sales processes/procedures, and underwriting guidelines.
• Advanced performance management, Analytical and problem solving skills required.
• Supervisory or lead experience with demonstrated ability to lead teams effectively, train personnel, and communicate/enforce policies and procedures.
• Strong organizational and time management skills.
• Outstanding leadership and motivational qualities.
  
  

SALARY RANGE

The pay range for this position is $78,000 to $105,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.

Perks & Benefits

• 4 weeks accrued paid time off + 9 paid national holidays per year
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
• Annual 401(k) Employer Contribution
• Free onsite gym at our Woodbridge Location
• Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
• Robust health and wellness program and fitness reimbursements
• Various Paid Family leave options including Paid Parental Leave
• Tuition Reimbursement
  
  

About The Company

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Insurance

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