Direct Operations Case Lead - Bilingual (EN/ES)

ICF Olson; United States; Remote; USD 74,000 - 126,000; Full time

Job summary

ICF seeks Direct Operations Case Coordinators to lead a team of Case Coordinators working with ORR care provider staff and federal staff to make recommendations for the release and transfer of unaccompanied children, and to provide related case consultations for the best interests of children in ORR custody.

The role requires experience in child welfare, English/Spanish bilingual capability, and the ability to travel up to 20% for site visits; onsite and remote work arrangements apply within a

Qualifications

• Master’s degree in social work or related field with 5+ years post-graduate experience.
• Bachelor’s degree in social work or related field with 8+ years of post-degree experience.
• 1+ year of supervisory experience.
• 1+ year experience reviewing case files and extracting information.

Responsibilities

• Lead and supervise a team of Case Coordinators.
• Coordinate with ORR care provider staff and federal staff.
• Ensure timely and compliant release and placement decisions.
• Conduct regular site visits to provider facilities.
• Serve as primary contact for government and care provider staff in the assigned area.

Skills

Bilingual English/Spanish

Supervisory experience

Relationship management

Project coordination

Education

Master’s degree in social work

Bachelor’s degree in social work or related field

Tools

MS Office

Job description

ICF seeks Direct Operations Case Coordinators to lead a team of Case Coordinators working with ORR care provider staff and federal staff to make recommendations for the release and transfer of unaccompanied children, and to provide related case consultations for the best interests of children in ORR custody.

The role requires experience in child welfare, English/Spanish bilingual capability, and the ability to travel up to 20% for site visits; onsite and remote work arrangements apply within a