Direct Mail & Donor Ops Associate (Hybrid, Chicago)

International Fellowship of Christians and Jews; Chicago (IL); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Great benefits

Downtown Chicago location

Newly designed offices

Job summary

The Fellowship in Chicago Hybrid is seeking a Direct Mail Associate to support the Direct Mail team with administrative tasks, project management, and coordination with internal and external partners. This role will support donor cultivation and acquisition to generate donations and ensure departmental success at our downtown Chicago headquarters.

A Bachelor's degree or equivalent experience is required, with 3–5 years in a professional office environment; nonprofit experience or direct mail

Qualifications

• Bachelor's degree or equivalent experience in a professional office environment.
• 3–5 years of administrative experience in a nonprofit or direct mail setting is preferred.
• Experience in donor services programs and fundraising campaigns is a plus.

Responsibilities

• Proofread Direct Mail campaign mailings and coordinate final versions with stakeholders.
• Oversee quality control of codes, motivation groups and kits.
• Review campaign data and maintain production schedules.
• Coordinate receipt letter process with Editorial and Direct Mail teams; arrange monthly printer deliveries.
• Maintain archival systems and support SOP updates.
• Track action items and ensure campaigns meet deadlines.

Skills

MS Office suite

Salesforce

Donor services

Proofreading

Communication skills

Customer service

Attention to detail

Project management

Nonprofit experience

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

Job description

The Fellowship in Chicago Hybrid is seeking a Direct Mail Associate to support the Direct Mail team with administrative tasks, project management, and coordination with internal and external partners. This role will support donor cultivation and acquisition to generate donations and ensure departmental success at our downtown Chicago headquarters.

A Bachelor's degree or equivalent experience is required, with 3–5 years in a professional office environment; nonprofit experience or direct mail