Associate, Direct Mail

International Fellowship of Christians and Jews; Chicago (IL); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Great benefits

Downtown Chicago location

Newly designed offices

Job summary

The Fellowship in Chicago Hybrid is seeking a Direct Mail Associate to support the Direct Mail team with administrative tasks, project management, and coordination with internal and external partners. This role will support donor cultivation and acquisition to generate donations and ensure departmental success at our downtown Chicago headquarters.

A Bachelor's degree or equivalent experience is required, with 3–5 years in a professional office environment; nonprofit experience or direct mail

Qualifications

• Bachelor's degree or equivalent experience in a professional office environment.
• 3–5 years of administrative experience in a nonprofit or direct mail setting is preferred.
• Experience in donor services programs and fundraising campaigns is a plus.

Responsibilities

• Proofread Direct Mail campaign mailings and coordinate final versions with stakeholders.
• Oversee quality control of codes, motivation groups and kits.
• Review campaign data and maintain production schedules.
• Coordinate receipt letter process with Editorial and Direct Mail teams; arrange monthly printer deliveries.
• Maintain archival systems and support SOP updates.
• Track action items and ensure campaigns meet deadlines.

Skills

MS Office suite

Salesforce

Donor services

Proofreading

Communication skills

Customer service

Attention to detail

Project management

Nonprofit experience

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

Job description

The Fellowship is an organization of bridge builders whose vision is that Jews and Christians will reverse their 2,000-year history of discord and replace it with a relationship marked by dialogue, understanding, respect and cooperation. Together we are able to help more than a million Jews in need each year. Our success is built on a culture that celebrates the differences in who we are, what we have experienced, and how we think.

(Chicago/Hybrid) The position of Direct Mail Associate is to provide support for Direct Mail team by providing administrative support, project and process management, and collaboration with internal and external partners. This position will support donor cultivation and acquisition to continue to generate donations to these channels and ensure departmental success. This position is based in our downtown Chicago headquarters.

We are seeking an individual with Bachelors’ degree or equivalent experience. Minimum of 3-5 years of experience in a professional office environment in an administrative support capacity. Non‑profit environment or experience in direct response marketing, especially direct mail is preferred.

Essential responsibilities include{{-}}

Campaign Support{{-}}

• Proofread all Direct Mail campaign mailings, following the review and approval process and communicating final version of mailings to stakeholders.
• Oversee and manage quality control of all codes, motivation groups, and kits.
• Review campaign data.
• Maintain and update Production Schedule.

Department Support and Project Management{{-}}

• Deliver support to department staff by planning, coordinating, and scheduling. Track action items and follow up with department staff, internal and external partners to ensure campaigns are carried out in a timely fashion and department is achieving departmental goals.
• Assist with tracking and updating standard operating procedures (SOP’s).
• Coordinate receipt letter process with Editorial and Direct Mail teams. Send receipt inserts to the printer and arrange delivery each month.
• Maintain effective archival systems, including digital and physical samples.
• Additional projects as determined by departmental and organizational needs.

Technical & Individual Skills{{-}}

• Intermediate to advanced level proficiency in Microsoft Office applications (Word, Excel, Power Point, Outlook, Adobe) and Internet search engines.
• Intermediate level proficiency using donor or customer databases, Salesforce preferred.
• Demonstrated success in Donor Services programs.
• Excellent verbal and written communication skills, particularly the ability to write effectively and concisely. Excellent proofreading and editing skills.
• Excellent customer service skills are necessary to efficiently and professionally interact with vendors and staff, including senior management.
• Strong attention to detail and accuracy required.
• Ability to simultaneously manage high volume of multiple tasks and projects with strict or competing deadlines.
• Knowledge and understanding of Christian and Jewish faiths

Come and experience all The Fellowship offers, including the ability to make an impact in a global nonprofit with collaborative team members, professional growth opportunities and mission focused work. We have great benefits, newly designed offices and are located on Wacker Drive, across from the Chicago Riverwalk.

Key words{{-}} Direct Mail, Project Management, Fundraising

We are an equal opportunity employer (EOE).