Direct Mail Channel Specialist

Amba; Urbandale (IA); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits package

Annual bonus program

401k matching

Generous time off

Volunteer day off

Professional development

Business casual dress code

Hybrid work arrangement

Job summary

AMBA is seeking a Direct Mail Channel Manager to own the end-to-end execution of our direct mail channel. You will coordinate across Marketing, Creative, Compliance, Product, Data, IT, Operations, Finance, and USPS, ensuring campaigns run on time and in compliance.

In this role, you will manage timelines, production, and vendor relationships, with responsibility growing to budgets and channel planning over time. This position offers a growth trajectory in a hybrid work setting.

Qualifications

• 3–5 years of hands-on direct mail production or campaign operations.
• Knowledge of mail class, indicia, USPS standards, and data file prep.
• Experience with direct mail testing concepts and rollout analysis.
• Ability to manage multiple campaigns in deadline-driven environments.
• Strong communication and stakeholder management skills.
• Proficiency in Excel and Outlook.
• Bachelor's degree in marketing, business or related field, or equivalent experience.

Responsibilities

• Own end-to-end production workflow for multiple direct mail campaigns (creative hand-off through data submission, print production, lettershop, and in-home delivery).
• Manage timelines, vendor deadlines, mail class selection, indicia accuracy, USPS requirements, and in-home date planning.
• Maintain detailed campaign trackers and status documentation across all projects.
• Anticipate production risks and resolve issues proactively to protect delivery and compliance.
• Ensure campaigns are executed accurately, on time, and in full compliance with brand, legal, and regulatory standards.
• Serve as primary operational liaison across Marketing, Creative, Compliance, Product, Data, IT, Operations, Finance, and USPS.
• Establish and lead recurring workstream meetings with documented actions, decisions, risks, and follow-ups.
• Drive commitments across teams and manage dependencies diplomatically.
• Navigate competing priorities with a collaborative, solutions-first approach.
• Represent the Director in meetings; deliver concise debriefs and status updates.

Skills

Direct mail production

Campaign operations

Project management

Excel

Outlook

Education

Bachelor's degree in marketing, business or related field

Tools

Microsoft Office

Job description

AMBA is seeking a Direct Mail Channel Manager to own the end-to-end execution of our direct mail channel. You will coordinate across Marketing, Creative, Compliance, Product, Data, IT, Operations, Finance, and USPS, ensuring campaigns run on time and in compliance.

In this role, you will manage timelines, production, and vendor relationships, with responsibility growing to budgets and channel planning over time. This position offers a growth trajectory in a hybrid work setting.