Direct Loan Processor: Efficient Closings & Member Support

Space Coast Credit Union; Melbourne (FL); On-site; USD 30,555 - 31,243; Full time

Benefits offered by this job

Health insurance

401(k) match

Tuition reimbursement

Paid time off

Birthday PTO

11 federal holidays

Flex scheduling

Discounts on SCCU products

Job summary

Space Coast Credit Union (SCCU) seeks a Direct Loan Processor at our Melbourne, FL headquarters. the role focuses on timely, accurate processing of consumer loan and deposit applications to support the Express Services function and to close loans efficiently for our members.

You will verify, book, and disburse loan funds, respond to member inquiries, and ensure compliance with regulations and SCCU procedures. Join a not-for-profit cooperative prioritizing member service and growth opportunities.

Qualifications

• High School diploma or equivalent required.
• 1–3 years prior experience in a processing or lending related field required; banking experience a plus.

Responsibilities

• Prepare consumer loan and deposit applications for closing, both in branch and electronically, ensuring documentation is accurate and compliant.
• Verify all loan and deposit approval conditions are satisfied prior to closing.
• Book loan and deposit applications and ensure timely disbursement of funds to dealerships, financial institutions, members and private sellers.
• Support Processing Coordinator by gathering information, researching records, and communicating findings to the requesting party.
• Respond to inquiries regarding direct loans from internal departments, members, and SCCU team members with timely updates.
• Provide branch support on loan documentation and maintain call queue availability for timely member service.
• Adhere to productivity and loan quality standards to meet service levels.
• Support Express Sales by providing product information to members to strengthen relationships.
• Communicate clearly in person, over the phone, and in writing.
• Adapt to changing environments and priorities; reorganize tasks as needed.
• Demonstrate self-motivation and problem-solving with minimal supervision; suggest process improvements.
• Maintain reliable attendance and punctuality.

Education

High School diploma or equivalent

Job description

Space Coast Credit Union (SCCU) seeks a Direct Loan Processor at our Melbourne, FL headquarters. the role focuses on timely, accurate processing of consumer loan and deposit applications to support the Express Services function and to close loans efficiently for our members.

You will verify, book, and disburse loan funds, respond to member inquiries, and ensure compliance with regulations and SCCU procedures. Join a not-for-profit cooperative prioritizing member service and growth opportunities.