Direct Install - Program Manager

CLEAResult; United States; On-site; USD 110,000 - 170,000; Full time

Job summary

CLEAResult is seeking an experienced Direct Install Program Manager to own our Direct-to-Customer Direct Install offering. The role drives consistency and operational rigor across regions, partnering with engineering, operations, national accounts, BD, and utility clients to scale the program’s reach.

You will manage multi-region deployments, negotiate contracts, and lead cross-functional teams to deliver on cost, schedule, and performance targets while expanding customer impact.

Qualifications

• 5-8 years of program or project management experience.
• Strong stakeholder management and driving projects without direct authority.
• Experience with utility-sponsored energy efficiency programs or similar complex programs.

Responsibilities

• Direct all phases of Direct Install programs from inception through completion, owning cost, implementation, and performance across one or more concurrent programs.
• Coordinate cross-functional teams to execute projects across regions, utilities, and programs.
• Manage measure eligibility requirements and lead utility approvals with leadership and business development.
• Evaluate site-specific requirements to determine appropriate Direct Install measures and participation.
• Negotiate contracts, budgets, and financial terms; coordinate business plans and statements of work.
• Facilitate project execution by coordinating schedules, site access, materials, and installation activities.
• Develop new business and expand program scope with utility clients; build a pipeline of opportunities.
• Establish milestones, monitor adherence to program plans, and reallocate resources as needed.
• Serve as primary customer contact for program activity and cost/schedule/performance reviews.
• Analyze problems and opportunities to improve profitability and viability.
• Drive process improvements for scalability as programs expand.

Skills

Program management

Stakeholder management

Cross-functional leadership

Negotiation

Communication

Project tracking

Microsoft Office

Education

Bachelor's degree or equivalent

PMP certification

MBA

Tools

Microsoft Office Suite

Project tracking tools

Job description

We're looking for an experienced leader to join our team as a Direct Install Program Manager, owning our Direct-to-Customer Direct Install offering.

Direct Install currently operates with meaningful variation across regions, and this role is responsible for bringing consistency, structure, and operational rigor to how the program runs nationally. Done well, this work supports a substantial growth opportunity for CLEAResult over the next several years. You'll partner closely with regional operations and leadership, engineering, delivery services, national accounts, business development, and utility clients to drive that consistency and scale the program's reach. The role calls for persistence and sound judgment: stakeholders won't always align quickly, and progress often depends on working through objections methodically rather than waiting for consensus. The subject matter spans utility program rules, field operations, engineering, and customer economics; candidates aren't expected to arrive as experts in every area, but should have the aptitude and initiative to build that expertise quickly.

You are a great fit if you can…

• Direct all phases of Direct Install programs from inception through completion, owning cost, implementation, and performance across one or more concurrent programs.
• Coordinate cross-functional teams — typically spanning engineering, operations, national accounts, and analytics — to execute projects across multiple regions, utilities, and programs.
• Manage measure eligibility requirements and lead utility approvals in partnership with Regional Leadership and Business Development.
• Evaluate customer and site-specific requirements to determine appropriate Direct Install measures and program participation.
• Participate in the negotiation of contracts and contract changes, and coordinate business plans, work statements, budgets, and financial terms.
• Facilitate project execution by coordinating schedules, site access, materials, and installation activities with Operations and National Accounts.
• Develop new business and expand program scope with existing utility clients, working with National Accounts to build and maintain a pipeline of opportunities.
• Establish milestones, monitor adherence to program plans, and resolve problems by reallocating resources or renegotiating contractual terms as needed.
• Serve as the primary customer contact for program activity, leading program review sessions on cost, schedule, and performance.
• Analyze problem and opportunity areas across assigned programs, evaluate options, and make recommendations that improve profitability and viability.
• Identify and drive process improvements that support scalability as Direct Install expands into new regions and programs.

Exciting candidates will have…

• 5-8 years of program or project management experience
• A tenacious, resilient approach to stakeholder management — comfortable facing resistance and pushing projects forward without giving up.
• Enough working knowledge of utility-sponsored energy efficiency programs and direct install measures to lead credibly today, plus the drive to build deeper expertise quickly.
• Experience managing programs with real complexity and risk (new clients, new products, multi-region delivery) from planning through execution.
• Sales-adjacent instincts: comfort negotiating, influencing, and creating movement even when the org chart doesn't give you direct authority.
• Exceptional communication and problem-solving skills, and the ability to lead cross-functional teams of 7-15 people in a fast-paced environment.
• Strong proficiency with Microsoft Office and project tracking tools.
• Bachelor's degree or equivalent combination of education and experience.

Strongly preferred experience/qualifications…

• PMP certification.
• MBA holders, including recent graduates.
• Direct experience with utility clients and energy efficiency program implementation.
• Knowledge of commercial and industrial energy efficiency technologies and measures.
• Experience supporting multi-region program delivery and operations.

Compensation

Compensation will vary depending on location, experience, and overall fit for the role