Direct Install Program Lead - Scale & Impact

CLEAResult; Wisconsin; On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Volunteer time

Recognition program

Employee assistance

Training courses

Job summary

CLEAResult is seeking an experienced Direct Install Program Manager to own the Direct-to-Customer Direct Install offering, bringing consistency and operational rigor across regions in the United States.

You will partner with engineering, delivery services, national accounts, and utility clients to scale the program while navigating diverse stakeholder needs; a background in energy efficiency programs and complex multi-region deployments is preferred.

Qualifications

• 5-8 years of program or project management experience.
• A tenacious, resilient approach to stakeholder management.
• Experience with utility-sponsored energy efficiency programs and direct install measures.
• Experience managing programs with real complexity and risk (multi-region delivery).
• Sales-adjacent instincts: negotiating, influencing, and creating movement.
• Exceptional communication and problem-solving skills; ability to lead cross-functional teams of 7-15.
• Strong proficiency with Microsoft Office and project tracking tools.
• Bachelor's degree or equivalent combination of education and experience.

Responsibilities

• Direct all phases of Direct Install programs from inception through completion, owning cost, implementation, and performance across one or more concurrent programs.
• Coordinate cross-functional teams spanning engineering, operations, national accounts, and analytics to execute projects across multiple regions, utilities, and programs.
• Manage measure eligibility requirements and lead utility approvals in partnership with Regional Leadership and Business Development.
• Evaluate customer and site-specific requirements to determine appropriate Direct Install measures and program participation.
• Participate in the negotiation of contracts and contract changes, and coordinate business plans, work statements, budgets, and financial terms.
• Facilitate project execution by coordinating schedules, site access, materials, and installation activities with Operations and National Accounts.
• Develop new business and expand program scope with existing utility clients, working with National Accounts to build and maintain a pipeline of opportunities.
• Establish milestones, monitor adherence to program plans, and resolve problems by reallocating resources or renegotiating contractual terms as needed.
• Serve as the primary customer contact for program activity, leading program review sessions on cost, schedule, and performance.
• Analyze problem and opportunity areas across assigned programs, evaluate options, and make recommendations that improve profitability and viability.
• Identify and drive process improvements that support scalability as Direct Install expands into new regions and programs.

Skills

PM experience

Stakeholder management

Energy efficiency knowledge

Program management complexity

Sales aptitude

Cross-functional leadership

Microsoft Office

Education

Bachelor's degree or equivalent

PMP certification

MBA

Tools

Project tracking tools

Microsoft Office

Job description

CLEAResult is seeking an experienced Direct Install Program Manager to own the Direct-to-Customer Direct Install offering, bringing consistency and operational rigor across regions in the United States.

You will partner with engineering, delivery services, national accounts, and utility clients to scale the program while navigating diverse stakeholder needs; a background in energy efficiency programs and complex multi-region deployments is preferred.