Direct Care Staff – Residential Services

Center for Human Development; West Springfield (MA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Signing bonus $250

Comprehensive Health, Dental, Vision,

Life Insurance

403(b) retirement plan

Paid training & MAP certification

Paid time off

Paid holidays

Job summary

Center for Human Development (CHD) seeks dependable Direct Care Staff to support adults with developmental disabilities in residential homes in MA, including Southwick, Palmer, Meadows Homes in West Springfield. You will provide compassionate care, support independence, and help residents thrive in a safe home.

Roles include ADL support, medication administration after training, and community advocacy. Shifts are 2nd and 3rd, with weekend coverage involved.

Qualifications

• Valid driver’s license and reliable vehicle for work
• MAP training (current) and CPR/First Aid certifications preferred
• Flexibility to work 2nd or 3rd shift, weekends
• Experience with dementia or behavioral complexities encouraged
• Background check screening required

Responsibilities

• Assist with activities of daily living and meal preparation
• Administer prescribed medications following training
• Advocate for residents in community settings
• Build professional, person-centered relationships with residents
• Maintain clean, safe home environment tailored to needs

Skills

Compassionate & Patient

Strong Communicator

Dependable & Adaptable

Education

High School or better

Tools

MAP Training

CPR Certification

First Aid Certification

Valid Driver's License

Job description

Direct Care Staff – Residential Services

Job Category : Direct Service

Requisition Number : DIREC006486

• Posted : October 29, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Meadows Homes
West Springfield, MA 010892577, USA

Description

Direct Care Staff – Residential Services

• Program/Department: Developmental Services Residential Group Homes
• Locations: Southwick, MA and Palmer, MA (Urgent needs in both locations!)
• Pay Rate: $20.00 / hour
• Shifts Available: 2nd Shift and 3rd Shift (Schedules include weekends)

At the Center for Human Development (CHD), Care Finds a Way. We are a diverse, inclusive, and dynamic team dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need.

We are currently seeking dependable, compassionate Direct Care Staff to support our community-based residential group homes in Southwick, MA and Palmer, MA. In this vital role, you will create a safe, supportive, and empowering home environment for adults living with developmental disabilities.

Many of our successful Direct Care Staff bring background experience as Home Health Aides (HHAs), Personal Care Assistants (PCAs), Certified Nursing Assistants (CNAs), or family caregivers. Whether you are an experienced caregiver or looking to launch a rewarding human services career, we provide the training and team support you need to succeed!

The Opportunity: Empower, Support, and Inspire:

As a Direct Care Staff member, you will work within CHD's team model to foster open communication, mutual support, and client independence. Your goal will be to empower residents to grow, build life skills, and live as independently as possible within their local communities.

Key Responsibilities:

• Personal Care & Daily Living: Assist individuals with activities of daily living (ADLs), including personal hygiene, bathing, dressing, grooming, and meal preparation.
• Medication Administration: Administer prescribed medications accurately following completion of training/certification.
• Community Integration & Advocacy: Advocate for residents in community settings and provide opportunities that optimize their choice, independence, and well-being.
• Relational Care & Support: Build strong, professional, person-centered relationships with residents, offering encouraging guidance while maintaining respectful boundaries.
• Safety & Environment: Maintain a clean, secure, and respectful home environment tailored to resident needs.

Requirements & Qualifications:

• Licensure & Logistics: Valid driver’s license, reliable personal vehicle for work use, and ability to pass background record screening processes.
• Certifications: Ability to complete Medication Administration Program (MAP) training (current MAP, CPR, and First Aid certifications preferred).
• Shift Availability: Flexibility to work 2nd shift or 3rd shift schedules, including weekend availability.
• Preferred Experience: Candidates with experience supporting individuals with dementia or behavioral complexities are highly encouraged to apply.

Success Factors:

• Compassionate & Patient: Driven by a genuine passion for helping others with a warm, positive, and empathetic approach.
• Strong Communicator: Brings solid written and verbal skills, clear boundaries, and collaborative teamwork.
• Dependable & Adaptable: Thrives both independently and as part of a close-knit residential care team.
• Competitive Hourly Wage: $20.00 / hour
• Signing Bonus: $250 Bonus for candidates who hold an active MAP certification upon joining the team!
• Comprehensive Insurance: Comprehensive Health, Dental, Vision, and Life Insurance options (available for full-time positions)
• Generous Time Off: Earned vacation time, paid time off (PTO), and paid holidays
• Financial Security: 403(b) retirement savings plan
• Professional Development: Paid training and certification programs (including MAP certification)

Care Finds a Way:

At CHD, celebrating differences is a daily practice. Inclusion is not just a policy—it is who we are. Multicultural, multilingual, and fluent in sign language, CHD is a proud reflection of those we serve.

Qualifications

Skills

Preferred

CPR Certif, Current

Expert

First Aid Certif, Current

Expert

Medication Admin, Current

Expert

Education

Preferred

High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.