Flexible Residential Support Staff

Center for Human Development; West Springfield (MA); Hybrid; USD 29,000 - 32,000; Part time

Benefits offered by this job

Sign-on bonus

Flexible staffing pool

Job summary

Center for Human Development (CHD) seeks experienced direct care professionals to join our Flexible Direct Care Staff Pool in Springfield, MA. This role offers variety across multiple residential homes, with orientation and cross-training to equip you for success in different programs and communities.

You will assist with personal care, administer medications per MAP guidelines, support community participation, promote independence, implement safety protocols, and maintain timely documentation.

Qualifications

• Active MAP Certification required.
• Current Safety-Care, CPR and First Aid certifications.
• Willing to work across multiple residential homes.
• Complete site-specific training and orientation.
• Commit to a minimum of 8 shifts per month.
• Remain current with CHD training requirements.

Responsibilities

• Assist with personal care, hygiene, and daily living activities.
• Administer medications in accordance with MAP guidelines.
• Support community participation and recreational activities.
• Promote independence, self-advocacy, and choice.
• Implement behavioral support strategies and safety protocols.
• Build positive, professional relationships with individuals served.
• Complete required documentation and communicate effectively with team members.

Skills

Strong communication

Teamwork

Problem-solving

Education

High School or better

Tools

MAP Certification

CPR Certification

First Aid Certification

Job description

Meadows Homes
West Springfield, MA 010892577, USA

Description

The Center for Human Development (CHD) is seeking experienced, dependable, and compassionate professionals to join our Flexible Residential Support Team. This role is ideal for individuals who enjoy variety, flexibility, and making a meaningful difference in the lives of adults with developmental disabilities.

As part of our flexible staffing pool, you'll work across multiple residential homes, providing essential support where it's needed most while expanding your skills and experience in diverse program settings.

Cross-Training & Multi-Home Support

As a member of CHD's Flexible Direct Care Staff Pool, you will receive orientation and training across multiple residential homes to prepare you for success in different program environments. This cross-training allows you to:

• Build familiarity with various residential settings, teams, and individuals served.
• Develop a broader range of direct care and behavioral support skills.
• Increase your shift opportunities and scheduling flexibility.
• Provide seamless support across homes when staffing needs arise.

Flexible staff are expected to successfully complete all required training and orientation at assigned homes and maintain the ability to work confidently and independently across multiple residential programs.

This role is ideal for experienced direct care professionals who enjoy variety, adaptability, and the opportunity to make an impact across several CHD communities.

What You'll Do

• Assist with personal care, hygiene, and daily living activities.
• Administer medications in accordance with MAP guidelines.
• Support community participation and recreational activities.
• Promote independence, self-advocacy, and choice.
• Implement behavioral support strategies and safety protocols.
• Build positive, professional relationships with individuals served.
• Complete required documentation and communicate effectively with team members.

Flexible Staffing Pool Requirements

To be eligible, candidates must:

• Hold an active MAP Certification
• Maintain current Safety-Care, CPR, and First Aid certifications\
• Be willing to work in multiple residential homes
• Complete required site-specific training and orientation
• Commit to working a minimum of 8 shifts per month
• Remain current with all CHD-required training

Additional Requirements

• Valid driver's license and reliable transportation
• Ability to travel between residential sites
• Successful completion of all background screening requirements
• Reliable smartphone or device for scheduling and communication with Teams app
• Strong communication, teamwork, and problem-solving skills

Location: Springfield, MA and surrounding communities
Pay Rate: $21.00/hour

Additional Compensation: MAP-Certified Staff after 30 Days are eligible for a $500 sign-on bonus.

Available Shifts
Weekdays - 2nd and 3rd shifts available
Weekends – 1st, 2nd and 3rd shifts available

At Center for Human Development, CHD, Care Finds A Way The Center for Human Development (CHD) provides a broad range of high quality, community oriented
human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD we are celebrating differences, inclusion is not just a policy it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve.

Qualifications

Skills

Preferred

CPR Certif, Current

Expert

First Aid Certif, Current

Expert

Medication Admin, Current

Expert

Education

Preferred

High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.