Continuous Process Improvement Advisor

Saint Francis Hospital, Inc.; Bixby (OK); On-site; USD 85,000 - 120,000; Full time

Job summary

Saint Francis Hospital, Inc. is seeking a Continuous Process Improvement Advisor to coach leaders in process transformation. You will apply DMAIC/DMADV methods to improve clinical systems, monitor outcomes, and sustain gains with control plans.

Strong data analysis, Excel/Visio skills, and cross-functional collaboration are essential. The role requires a Bachelor’s degree (Master’s preferred), Lean Six Sigma Green Belt, and 3 years in healthcare process improvement, with on-site work in Tulsa,

Qualifications

• Bachelor’s degree in Business Administration, Health Sciences, Healthcare Administration, Industrial Engineering, Nursing, Operations Management, or related field.
• Lean Six Sigma Green Belt required; Black Belt, PMP, or CPHQ preferred.
• Minimum 3 years in process improvement, quality management, or healthcare operations; 3 years as a clinical professional preferred.
• Advanced Excel, PowerPoint, Visio; strong data analytics and problem-solving skills.

Responsibilities

• Lead DMAIC/DMADV projects and other process improvement initiatives.
• Monitor outcomes post-implementation and sustain gains with control plans.
• Analyze confidential data to identify opportunities and present findings.
• Coach and mentor leaders and staff in performance improvement methods and change management.
• Collaborate with cross-functional teams to drive patient safety and care delivery improvements.
• Communicate project status, risks, and timelines to stakeholders.

Skills

Lean Six Sigma

PMP

CPHQ

Data analytics

Critical thinking

Systems thinking

Design thinking

Project management

Change management

Leadership

Education

Bachelor's degree

Master's degree (preferred)

Tools

Excel

PowerPoint

Visio

Microsoft 365

DMAIC/DMADV tools

Job description

Current Saint Francis Employees - Please click HERE to login and apply.Full TimeDaysThis is a fully onsite position. Remote and hybrid work arrangements are not available, and candidates must be able to work on-site during all scheduled work hours.Schedule: Monday - Friday | 8:00am - 4:30pmJob Summary: The Continuous Process Improvement Advisor serves as a coach, educator, and subject matter expert to internal leaders at all levels of the organization regarding process transformation. This role improves and maintains compliant business processes and projects, strategies, and tools to deliver productivity, reduce waste, and increase efficiency throughout the health system.Minimum Education: Bachelor’s degree in Business Administration, Health Sciences, Healthcare Administration, Industrial Engineering, Nursing, Operations Management, or related field. Master’s degree, preferred.Licensure, Registration and/or Certification: Lean Six Sigma Green Belt. Lean Six Sigma Black Belt, Project Management Professional (PMP), or Certified Professional in Healthcare Quality (CPHQ), preferred.Work Experience: Minimum 3 years of experience in process improvement, quality management, or healthcare operations. 3 years of experience as a clinical professional within a healthcare environment, preferred.Knowledge, Skills, and Abilities: Proficiency within Microsoft 365, with advanced skills in Excel, PowerPoint, and Visio. Advanced knowledge of Lean Six Sigma, DMAIC, DMADV tools and methodologies. Effective written, verbal, presentation, and interpersonal communication skills. Ability to solve complex problems using critical thinking, systems thinking, design thinking, and statistical data analytic skills. Ability to lead project teams of various sizes and see them through to completion. Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities with competing hard deadlines. Demonstrated ability to navigate professional ambiguity, showcasing adaptability and effectiveness in environments where clear parameters may be lacking.Essential Functions and Responsibilities: Applies data-driven improvement systems such as Define–Measure–Analyze–Improve-Control (DMAIC), Define–Measure–Analyze–Design-Validate (DMADV), and other process improvement tools and methodologies to address identified opportunities. Monitors project outcomes post-implementation to sustain gains, developing control plans and periodic audits. Collects, analyzes, and interprets confidential data to identify improvement opportunities in clinical systems and presents findings to appropriate audiences. Leverages clinical insights to identify inefficiencies, improve patient safety, and streamline care delivery. Develops clear and concise problem statements with the aim of providing comprehensive guidance for process improvement initiatives. Quantifies impact of projects on financials, productivity, customer experience, quality, risk, and compliance. Tracks key performance indicators to measure project impact and sustainability. Establishes and effectively maintains communications with all stakeholders regarding all relevant components such as resource allocation, risk, schedules, expectations, and ongoing updates to maintain project alignment. Designs and supports implementation of infrastructure and systems to enable care providers to operate with maximum efficiency, effectiveness, and patient-centricity. Collaborates with cross-functional teams, analyzes data, and implements evidence-based practices to achieve measurable improvements. Provides coaching, education, and mentoring on performance improvement methods, data collection and analysis methods, project management and change management techniques to leaders, clinicians, front-line staff, and other stakeholders, with the purpose of enabling teams to take ownership in their own process improvement efforts.Decision Making: The carrying out of non-routine procedures under constantly changing conditions, in conformance with general instructions from a supervisor.Working Relationships: Works with internal and/or external customers via telephone or face to face interaction. Works with other healthcare professionals and staff. Works frequently with individuals at Director level or above.Special Job Dimensions: Off-campus health system support duties may occasionally require use of a private vehicle. A valid driver's license, Motor Vehicle Report, and proof of vehicle liability insurance will be required.Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.Continuous Process Improvement - Yale CampusLocation:Tulsa, Oklahoma 74136EOE Protected Veterans/Disability