DIR - OUTPATIENT SERVICES

Windsor Laurelwood Center For Behavioral Medicine; Willoughby (OH); On-site; USD 75,000 - 105,000; Full time

Job summary

Windsor Laurelwood Center For Behavioral Medicine in Willoughby, OH seeks a Manager of Outpatient Services to lead the outpatient department and oversee daily operations. You will supervise clinical and administrative staff, coordinate with the Transportation Department and Client Rights Officer, and ensure smooth patient flow from inpatient to outpatient care.

Responsibilities include conducting assessments, facilitating group therapy, and managing emergencies as needed based on census and

Qualifications

• Master’s Degree in Social Work or Counseling required.
• Minimum of three years’ progressively responsible supervisory experience.
• LISW with supervisory endorsement or LPCC with supervisory endorsement.
• Chemical dependency credentials strongly preferred.
• Trained in non-violent crisis intervention and CPR.

Responsibilities

• Provide leadership and oversee day‑to‑day operations of the Outpatient Department.
• Direct clinical and administrative supervision of outpatient staff.
• Conduct assessments, facilitate group therapy sessions, and manage emergencies.

Skills

Supervisory experience

LISW or LPCC license

Crisis intervention training

CPR certified

Education

Master’s Degree in Social Work or Counseling

Job description

Responsibilities

The Manager of Outpatient Services provides overall leadership and oversees the day‑to‑day operations of the Outpatient Department. He/she is responsible for the direct clinical and administrative supervision of all employees in the outpatient department, Transportation Department & the Client Rights Officer. In addition, he/she conducts assessments, facilitates group therapy sessions, and manages emergencies as needed based on census and staff absences. The manager is available to fill in for any outpatient program when needed, and works closely with the Assistant Administrator to develop programming and services to best meet patient need, collaborating with other departments to assure patients stepping down from inpatient units are smoothly transitioned to this level of care.

Qualifications

• Education/Experience: Master’s Degree in Social Work or Counseling, with a minimum of three (3) years’ experience in progressively more responsible positions.
• Licensure: Licensed Independent Social Work (LISW) with supervisory endorsement (S) or Licensed Professional Clinical Counselor (LPCC) with supervisory endorsement. Chemical dependency credentials strongly preferred.
• Additional Requirements: Trained in non‑violent crisis intervention training and CPR prior to accepting independent assignment or released from orientation.