Dir-Delivery (TAPFIN) - 0034781

Manpower UK; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

ManpowerGroup TAPFIN is seeking a Dir-Delivery to oversee the Contingent Workforce Solutions program for major clients with a remote work setup in the United States. You will drive program profitability, lead account strategy, and build strong client partnerships.

You will manage program teams, align with senior leadership, and ensure service levels through regular business reviews while identifying growth opportunities across markets and clients.

Qualifications

• 7 years of program management experience.
• 3 years of P&L and supervisory experience.

Responsibilities

• Manages P&L to achieve program financial goals and expectations.
• Develops and drives Account Management strategy at the Program and/or Market level.
• May work with Sr. Directors, Managing Directors, Regional VPs and Executive Management to develop growth strategies.
• Develops key relationships at existing and potential clients to ensure satisfaction and repeat business.
• Addresses issues with risk-focused decision-making and escalation to executive leadership when needed.
• Hires, develops and manages expectations for Program Managers and staff on VMS processes and account management.
• Maintains knowledge of clients and market trends; provides guidance to optimize operations.
• Meets or exceeds all applicable account SLAs and KPIs; conducts Quarterly Business Reviews.

Skills

Program management

P&L management

Supervisory experience

Job description

Job Description - Dir-Delivery (TAPFIN) (0034781)

Job Description

Dir-Delivery (TAPFIN) - 0034781

United States

Worker Location : Remote

Description

You can see it. A company that offers you a career, not just a job. A place where you’re challenged to innovate and encouraged to apply your talent and knowledge. That empowers you and expects you to make decisions that will propel the growth of its business. A company that relies on you to lead that growth. If that’s where you see yourself, TAPFIN has a career opportunity for you!

JOIN THE TAPFIN TEAM!

Through the direction and vision of the leadership team this role is responsible for overall management all aspects of the Contingent Workforce Solutions (CWS) program for a major client or several smaller clients.

HOW YOU’LL MAKE A DIFFERENCE:

• Manages P&L to achieve program financial goals and expectations. This includes reviewing financial statements and other relevant reports, preparing forecasts and budgets, authorizing the purchase of equipment and supplies and understanding/projecting trends from financial data.
• Develops and drives Account Management strategy at the Program and/or Market level (e.g., new business development and client acquisition, obtain account diversification, technology footprint, leverage industry expertise and create verticals where appropriate) and motivate program team to meet or exceed financial objectives; works closely with the Program Teams(s) to cultivate long-term business partnerships.
• May work with Sr. Directors, Managing Directors, Regional VPs and Executive Management to develop client-specific and/or geographic growth expansion strategies and plans.
• Develops key relationships at existing and potential clients to ensure satisfaction and to develop potential business and/or contract extensions.
• Addresses issues in a manner that weighs pros/cons of any potential solution with the goal of reducing company risk. When appropriate, determines the need to escape issues to executive leadership.
• Hires, develops and manages expectations for Program Managers/Program team as well as other staff with regard to the VMS processes, procedures, people management, account management, financial acumen, reporting, etc.
• Maintains thorough knowledge and understanding of clients businesses as well as general economic factors and trends and their effect thereto.
• Provides guidance and resource attainment for clients and internal departments to optimize operational efficiency.
• Meets or exceeds all applicable account SLAs and/or KPIs as outlined by the client(s); Conducts regularly scheduled Quarterly Business Reviews.

Qualifications

• 7 years of program management experience.
• 3 years of P&L and supervisory experience.

ManpowerGroup is an EOE/AA/Vets/Disabled Employer