Dining Services Supervisor: HACCP & Ops Leader

Baldwin Wallace University; Berea (OH); On-site; USD 28,000 - 33,000; Full time

Job summary

Baldwin Wallace University in Berea, OH is seeking a Dining Services Supervisor to oversee daily operations, ensure HACCP compliance, and coordinate front and back of house activities. The role includes staff supervision, training, and event support with emphasis on safety, quality, and customer service.

Work schedule is Monday–Friday with occasional weekends and special events; salary is hourly and commensurate with experience.

Qualifications

• Must be Servsafe certified.
• Must have a valid driver’s license, with safe driving record.
• Ability to demonstrate physical dexterity and lift 40 pounds.
• Knowledge of proper use of cash register, receiving and distributing money
• Ability to diagnose problems and program the equipment.
• Ability to read, write and accurately follow oral and written instructions.
• Basic knowledge of food service terminology and usage.
• Able to work independently as well as with team.
• Able to multi-task and direct diverse groups of employees
• Basic accounting skills
• Promote good public relations by always offering the best possible service
• Presents oneself in a professional manner, following proper conduct and dress code.
• Good communication skills-written and verbal

Responsibilities

• Oversee the daily operations by continuous supervision. Ensures that all HACCP standards are met, quality product is served, and a clean atmosphere provided.
• Maintain open and effective communication between front and back of the house production, service, and personnel.
• Knowledgeable in the use of CBord and Sabretooth for daily record keeping and menus
• Maintain cleanliness by following proper sanitation procedures with equipment, work area and proper food handling, as mandated by HACCP regulations. Help to keep walk-ins organized and stock rotated.
• Assist in staff development by continuous training and cross-training.
• Assist with catered events by overseeing set-ups, clean-ups and follow through of the event.
• Must be proficient in all areas and knowledgeable of all responsibilities and work as needed in these areas.
• Must be able to troubleshoot and coordinate several stations and front and back of the house.
• Insures all employees are knowledgeable about their job descriptions and responsibilities, may assist managers with annual performance reviews.
• Assist by supervising in any area where needed.
• Takes monthly inventory.
• Oversees nightly operation in absence of managers and supervisors.
• Assists the mgmt. team in recommending schedule hours for stations
• Responsible for weekly ordering
• Responsible for forecasting food items and utilizing surplus products
• Responsible for completing all daily, weekly and monthly record keeping
• Must be Certified in Servsafe Allergy Training Course

Skills

Servsafe Certified

Valid driver’s license

Physical dexterity

Cash handling

Good communication

Multi-tasking

HACCP knowledge

Tools

CBord

Sabretooth

Job description

Baldwin Wallace University in Berea, OH is seeking a Dining Services Supervisor to oversee daily operations, ensure HACCP compliance, and coordinate front and back of house activities. The role includes staff supervision, training, and event support with emphasis on safety, quality, and customer service.

Work schedule is Monday–Friday with occasional weekends and special events; salary is hourly and commensurate with experience.