Dining Services Supervisor

Touchmark; Bismarck (ND); Vor Ort; USD 48.000 - 60.000; Vollzeit

Benefits dieser Stelle

Paid time off

Health insurance

Education assistance

Bonus plans

Flexible Spending Accounts

On-Demand Pay

Employee Assistance Program

Zusammenfassung

Touchmark on West Century is seeking a Dining Room Supervisor to lead our dining staff and ensure residents and guests receive exceptional service. You will collaborate with the Dining Services Director, hire and mentor our team, and manage scheduling and daily operations to uphold Touchmark's Gold Standard.

This role requires strong hospitality knowledge, the ability to lead under pressure, and a commitment to safety and resident rights.

Qualifikationen

• Commitment to Touchmark values: excellence, teamwork, hospitality, integrity, compassion.
• Thorough understanding of hospitality and exceptional service with care and compassion.
• Proven leadership and ability to manage and motivate a team of employees.
• Ability to work and make decisions under high pressure.
• Strong understanding of dining operations and staff training/scheduling.
• Knowledge of state and federal regulations and residents' rights.

Aufgaben

• Create wait staff scheduling.
• Recommend changes to food products to enhance dining and profitability.
• Supervise the dining room closure after dinner.
• Help maintain payroll budgeting.
• Assist in managing kitchen and dining staff to meet service and financial goals.
• Foster a positive work environment to reduce staff turnover.
• Coordinate front and back of house staff for seamless service flow.
• Train and develop new wait staff; provide coaching to employees.

Kenntnisse

Staff leadership

Team motivation

Dining operations

Scheduling

Training

Customer service

Regulatory compliance

Flexibility

Jobbeschreibung

ETHIC – Excellence, Teamwork, Hospitality, Integrity, And Compassion – Steadfastly Characterizes Our Mission To Continually Enrich The Daily Lives Of Residents. We Practice These Principles With Every Task And Interaction, From Personal Caregiver Assistance To Mowing The Grass. At Touchmark, We Say

I AM AN ALLY

• I AM A FRIEND
• I AM A GIVER

Touchmark on West Century is currently hiring a Dining Room Supervisor at our award-winning senior living resort community.

If you are looking for an opportunity to use your dining and hospitality experience to enrich the lives of others - while enjoying a corporate benefits package, paid time off, a position that allows you to get home every evening at a decent hour, and many advancement opportunities - we would love to meet you!

As the Dining Room Supervisor, you will work closely with the Dining Services Director to ensure each resident and guest's needs are being met, each day. You will have the continual chance to positively impact lives by ensuring that every Touchmark resident and guest always has an exceptional dining experience.You will hire, lead, mentor, train and develop our team of dining room staff, teaching them proper dining room etiquette, meal handling procedures, and customer service skills so that every experience in our dining room meets and exceeds the Touchmark Gold Standard.You will also be responsible for scheduling and administrative tasks.

The Ideal Candidate For This Position Will

• Have a commitment to Touchmark's values (excellence, teamwork, hospitality, integrity and compassion), as well as a desire to model these values to encourage others to be allies, friends, and givers.
• Have a thorough understanding of what hospitality means and how to provide exceptional service with care and compassion
• Be a natural leader
• Demonstrate success in managing and motivating a team of employees
• Have the ability to work and make decisions in high pressure situations
• Have a strong understanding of dining operations
• Be well-versed with training and scheduling team members
• Possess the knowledge and/or ability to follow State and Federal regulations to meet all requirements and residents' rights
• Be willing to work weekends, evenings, holidays and special events as needed; have a flexible schedule
• Have a thorough understanding of what hospitality means and how to provide exceptional service with care and compassion

Responsibilities

• Create wait staff scheduling
• Recommend changes to food products as necessary to enhance the dining experience and improve the company's profitability
• Supervising the closure of the dining room at the end of dinner
• Help maintain appropriate payroll budgeting
• Assist in managing kitchen and dining staff to achieve customer service and financial goals of dining department
• Help create a positive work environment in order to maintain low staff turnover
• Assist in coordinating front and back of house staff to create a seamless flow
• Be responsible for training and development of new wait staff
• Provide appropriate coaching and counseling to employees so they can perform job duties effectively
• Support the needs of the dining department

Benefits

Touchmark is dedicated to providing the best for our residents, and it all begins with providing the best for our employees. That’s why we offer a competitive compensation and benefits package to our team members who work 30+ hours per week which includes:

• Paid time off (including holidays)
• Health, dental, and vision insurance plans for employees and eligible dependents
• Education assistance
• Bonus and retirement plans
• Health care, dependent care, and commuter Flexible Spending Accounts
• On-Demand Pay allows you to access pay as you earn it
• Employee Assistance Program
• Supplemental insurance options

We are looking to hire individuals whose values align with ours and who believe in doing everything they can to lead by example in safety, compassion, and empathy.

Check us out at www.Touchmark.com.

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