Dining Services Ops: Assistant Director-Lead & Elevate

Compass Group USA; Oakland (CA); On-site; USD 81,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Paid Parental Leave

Personal Leave

Job summary

CCL Hospitality Group is seeking a capable leader to support ideal workflow and outstanding service in a hospitality setting. You will oversee standards, safety, sanitation, and maintenance programs while building strong client partnerships and coaching a supervisory team.

The role demands 3–5 years of experience, relevant degrees, and strong communication skills to drive service excellence and cost-effective management across the facility.

Qualifications

• Bachelor’s degree preferred or Associate’s degree required; or equivalent experience.
• 3–5 years of experience in a hospitality/operations role.
• Strong written and oral communication and problem solving skills.
• Proactive attitude and high personal integrity with leadership ability.
• Supervisory and coaching capabilities; comfortable managing teams.

Responsibilities

• Establishes and reviews standards and work procedures for all staff.
• Directs safety, sanitation, and maintenance programs and maintains client relationships.
• Ensures client and customer satisfaction and cost effective management.
• Promotes professional growth and development of associates.
• Coordinates tasks of supervisory and management teams through regular communication.
• Performs other duties as assigned.

Skills

Leadership

Coaching

Communication skills

Problem solving

Proactive mindset

Education

Bachelor’s degree preferred

Associate’s degree required

Tools

Computer skills

Job description

CCL Hospitality Group is seeking a capable leader to support ideal workflow and outstanding service in a hospitality setting. You will oversee standards, safety, sanitation, and maintenance programs while building strong client partnerships and coaching a supervisory team.

The role demands 3–5 years of experience, relevant degrees, and strong communication skills to drive service excellence and cost-effective management across the facility.