Dining Services Manager: Lead Ops & Guest Experience

Aramark; Bessemer (AL); On-site; USD 42,000 - 56,000; Full time

Job summary

Aramark is seeking a Food Service Manager to lead dining operations at a client site, ensuring quality meals and satisfied customers. You will coach and develop staff, manage daily briefings, and maintain safety and sanitation standards while driving client satisfaction.

You will oversee production, cost controls, and performance metrics, collaborating with other departments to deliver a consistent, high‑quality dining experience for residents and customers.

Qualifications

• Requires at least 1 year of experience in a management role
• Requires strong interpersonal and customer service skills
• Ability to communicate effectively with clients and team members
• Ability to plan and lead daily team briefings and supervise operations

Responsibilities

• Lead and develop dining team using Aramark coaching model
• Identify client needs and communicate operational progress
• Deliver financial targets and manage P&L awareness
• Ensure safety, sanitation, and compliance across operations
• Plan, direct, and coordinate food service activities to deliver finished products

Skills

Interpersonal skills

Customer service

Relationship building

Communication

Team leadership

Education

Bachelor's degree or equivalent experience preferred

Job description

Aramark is seeking a Food Service Manager to lead dining operations at a client site, ensuring quality meals and satisfied customers. You will coach and develop staff, manage daily briefings, and maintain safety and sanitation standards while driving client satisfaction.

You will oversee production, cost controls, and performance metrics, collaborating with other departments to deliver a consistent, high‑quality dining experience for residents and customers.