Dining Services Manager — Lead a High-Impact Team & Guest Experience

LifeWorks Restaurant Group; Albany (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

LifeWorks Restaurant Group is seeking a Food Service Manager in Albany, GA, to lead a dynamic dining operation and ensure exceptional guest experiences. You will manage daily activities, coach staff, and uphold safety and sanitation standards while delivering superior service.

Responsibilities include coordinating with the Food Service Director, achieving client targets, and optimizing operations for quality, efficiency, and profitability in a facility setting.

Qualifications

• Requires at least 1 year of experience
• Requires at least 1 year of experience in a management role
• Bachelor's degree or equivalent experience preferred
• Strong interpersonal skills
• Ability to maintain effective client and customer rapport for mutually beneficial business relationships
• Ability to demonstrate excellent customer service using Aramark's standard service model
• Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
• Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
• Must be able to stand for extended periods of time.

Responsibilities

• Use Aramark's coaching model to engage and develop team members to their fullest potential
• Reward and recognize employees
• Ensure individual and team performance meets objectives and client expectations
• Plan and lead daily team briefings
• Ensure safety and sanitation standards in all operations
• Identify client needs and communicate operational progress
• Deliver client and company financial targets
• Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
• Bring value through efficient operations, appropriate cost controls, and profit management
• Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
• Ensure entire team is trained and able to implement
• Supervise team regarding production, quality and control
• Maintain a safe and healthy environment for clients, customers and employees
• Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
• Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
• Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer

Skills

Leadership

Strong interpersonal skills

Client relations

Customer service

Team management

Communication

Education

Bachelor's degree or equivalent experience

Job description

LifeWorks Restaurant Group is seeking a Food Service Manager in Albany, GA, to lead a dynamic dining operation and ensure exceptional guest experiences. You will manage daily activities, coach staff, and uphold safety and sanitation standards while delivering superior service.

Responsibilities include coordinating with the Food Service Director, achieving client targets, and optimizing operations for quality, efficiency, and profitability in a facility setting.