Dining Services Floor Leader — Service & QA Excellence

Aurizon Holdings Limited; Lewiston (ME); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental benefits

9% retirement contribution

10 days of vacation

13 paid holidays

Free parking

Access to library and athletic facilities

Job summary

Aurizon Holdings Limited in Lewiston, ME seeks an Assistant Board Plan Manager to oversee meal services in Commons. Responsibilities include ensuring adherence to operational standards, managing shift dynamics, and delivering exceptional customer service. The ideal candidate will have at least four years of food service experience and exhibit strong organizational skills. This full-time position offers competitive salaries, excellent benefits, and a supportive work environment at Bates College.

Qualifications

• Minimum of four years’ food service experience.

Responsibilities

• Oversee meals in Commons and maintain departmental standards.
• Direct and oversee service and sanitation during meals.
• Ensure adherence to SOPs and food safety guidelines.
• Conduct quality assurance checks and manage staff training.
• Provide exceptional customer service and resolve conflicts.
• Cultivate a positive workplace through open communication.
• Maintain environmental practices and report injuries.

Skills

Commitment to equity and inclusion

Customer service

Teaching ability

Organizational skills

Time management

Multi-tasking

Thrives in high volume food service

Job description

Aurizon Holdings Limited in Lewiston, ME seeks an Assistant Board Plan Manager to oversee meal services in Commons. Responsibilities include ensuring adherence to operational standards, managing shift dynamics, and delivering exceptional customer service. The ideal candidate will have at least four years of food service experience and exhibit strong organizational skills. This full-time position offers competitive salaries, excellent benefits, and a supportive work environment at Bates College.